Analyst Digital Sales

Description

• Support Cargolux Sales organization to identify commercial opportunities and risks emerging from the digital sales channels
  • Own and strengthen key relationships with key digital channel users and system providers
  • Manage all aspects of digital sales channel traffic monitoring, forecasting and reporting processes
  • Understands core Digital sales operations concepts (lead/opportunity conversion, pipeline development) and develops reporting and analytics in these areas for enhanced business insight
  • Develop understanding of customer behavior across channels and necessary developments
  • Analyze, identify and quantify opportunities to enhance digital distribution strategy
  • Develop communication plans by working with marketing department and revenue management
  • Contribute to other initiatives on ad-hoc basis
• Support Digital Sales team to incrementally improve its product
  • Gather and formalize results from various analyses to propose product improvements (user experience, new features, issues etc.)
  • Feed product backlog with concise and clear user-stories
  • Monitor industry trends, competitive landscape, and best practices to identify new opportunities to stay ahead

ESSENTIAL REQUIREMENTS FOR THE POSITION

• Bachelor's degree in an analytical or quantitative field
• At least three years of relevant relevant experience
• Rigorous and structured mind with strong business accumen
• Proven ability to derive actionable insights from data to effectively guide decision-making
• Strong written and oral communication skills, to be used with internal and external stakeholders
• Ability to assess and prioritize tasks autonomously
• Curious and interested with Digital Technologies and Analytics Systems
• Fluency in written and spoken English, other languages are a distinct advantage
• Proficiency in MS Office and Business Intelligence (BI) tools