The IT Support department is responsible for the daily operations and applications support. In order to support our team, we are looking for an ICT Governance Officer on a permanent contract. Your main tasks will be: Assist with the follow-up of audit findings and governance actions, maintain the IT issue register and work closely with the head of IT and relevant IT teams to support timely resolution and effective governance oversight Manage the IT controls catalogue, helping to ensure activities are delivered, documented and tracked in line with agreed timelines Contribute to the ICT third-party register for ICT vendors owned by IT Division and including maintenance of relevant registers and supporting governance processes Supporting vendor governance, maintain accurate visibility on Vendors and SLA reviews, contract renewals and vendor management activities Prepare ICT governance reporting, dashboards and Management Indicators that provide visibility on key governance activities Coordinate the review cycle of IT policies and standards, helping to maintain an up-to-date governance framework Maintain the IT risk register, support risk assessment activities, including Third Party Risk Assessment, track risk mitigation actions, and prepare risk reporting for governance forums Assist the Heads of IT Department with defining, tracking and reporting on IT governance KPIs and metrics, including control effectiveness, audit remediation rates, … Act as the primary coordinator for external audits and regulatory examinations affecting IT, including document requests, interview scheduling, and response tracking Perform regulatory watch of CSSF regulations to identify IT compliance gaps which should require IT process/procedures amendments Job requirements: Studies in Information Technology Relevant experience in support functions in banking environment and with regulations like DORA Strong analytical skills, Knowledge of ServiceNow and Office Suite will be real assets Fluent in English. French is an asset Fast learner, ability to work autonomously Positive and proactive attitude towards new tasks Good organisation skills and stress ...
TLNT1_LU
ICT Governance Officer – CDI • Hesperange, Luxembourg
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