Program Manager, Supply Chain, Network Flow and Technologies

Network Flow and Technologies (NFT) is a centralized team serving Fulfilment Centers (FC) across Europe.

• We seek for End-To-End net benefit. We minimize under-the-roof costs for FCs, and maximize the opportunities for the FCs to deliver customer orders within 24hrs (1D delivery). We dive deep into the metrics and identify and address opportunities within the existing systems and processes.
• We are process experts. We simplify, standardize, and improve processes by using our expertise and strategic position within Amazon Fulfillment to innovate on behalf of the customer. We provide standard ways of working; and facilitate the decision making for FCs by delivering best in class products.
• We collaborate with external teams. Our team partners with senior FC leaders and external teams to deliver best in class products and processes to address improvement opportunities impacting and influencing from the overarching planning processes through the execution of the shift.

Why We Do It :

At Amazon we believe every day is day one - Our team realizes that vision on a daily basis by delivering on the goals above and providing a central location for operational excellence within the Amazon customer fulfillment network. By doing so we continuously improve the buying experience from our customers and further our ambitious goal of being Earth’s most customer-centric company.

Key job responsibilities

We are seeking an exceptional individual to play a pivotal role in the way we measure and optimize the speed at which we deliver to our customers. This individual will lead the expansion of existing reporting into new countries within EU, and go beyond the 1Day speed impact scope (Same Day and 2D). We are seeking for someone to lead speed differentiation initiatives and identify opportunities to facilitate the business make informed decision-making and ensure end-to-end net benefit. As a process improvement specialist within our team, you will serve as a subject matter expert in continuous process improvement, particularly focusing on the network shipment flow, starting from the upstream system of the upstream systems into the FC and through the customer delivery. The successful candidate will be passionate about finding new ways to invent on behalf of our customers.

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