Junior Administrative & Operations Officer

Jo in Palana, a fast-growing consulting firm in Luxembourg, specialised in regulatory compliance and the fight against financial crime. We support Asset Managers and Asset Servicers with innovative services and solutions, combining expertise, agility, and a start-up mindset. The Role As a Junior Administrative & Operations Officer, you will provide essential support to Palana's management and teams, ensuring smooth daily operations and contributing to an efficient, collaborative work environment. This role is ideal for someone organised, reliable, and eager to grow in a dynamic consulting firm without being in a client-facing consultant role. What You'll Be Doing Support our daily Operations : help on internal processes, assist the management team in their daily activities, and provide operational help to consultants so they can focus on delivering impact to clients. Contribute to Palana's services & innovation : handle administrative processes supporting the development of our evolving service offering and get involved in internal projects that shape our company life and fuel our culture of innovation. Shape our people journey : Play an active role in newcomers' onboarding and support HR administration and follow-up, contributing to a smooth employee experience Why Join Us? At Palana, you'll be in the heart of company life, part of a collaborative and ambitious team where learning, variety, and visibility are part of everyday work. We believe in trust, growth, and empowering our people to shape the way we work tomorrow. Responsibilities Contribute to Palana's services & innovation : provide day-to-day administrative and operational support to the management team and consultants As sist with HR administration (contracts, onboarding preparation, organising arrivals, maintaining employee records) Facilitate our daily operations : coordinate internal processes, monitor deadlines, and help maintain data and reporting Help with digital tools (Office Suite, Odoo, eLearning platform) and basic process follow-up Support company life (events, internal communication, logistics, tools) Must Have Bachelor Degree, BTS or assistant diploma in Accounting, Administration or related field Excellent organisational and multi tasking skills, with strong attention to detail Discretion and ability to handle confidential information Proficiency in English and in French (German is an asset) Tech-savvy and comfortable with digital tools, especially MS Office Suite (Word, Excel and PowerPoint) Valid work permit for Luxembourg Should to have First experience (internship or junior role) in administration, operations, or office coordination Strong communication and interpersonal skills, with a customer service-oriented approach Customer service mindset and team spirit What's great in the job? Great team of smart people, in a friendly and open culture Important learning and development opportunities : expand your knowledge of complex topics in the European Center for investment funds and investment products of all asset classes Real involvement and challenges in a fast evolving company where inclusion, team spirit, personal development, technology to facilitate your work, client service quality and sustainability are part of the core foundations No waste of time in enterprise processes, real responsibilities and autonomy combined with lots of coaching and help from experienced team mates No micro-manager...

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