IoT Engineer

Vos missions

Function :

• Be one of the point of contact for user’s requests, incidents or questions (administrative users and drivers) with a focus on the OBC components : telecom, Hardware, MDM , applications…
• Determine proper escalation for problems he cannot solve, sets priority
• Formalizes resolution procedures so that the Level 1 team can solve recurring issues in a continuous improvement mindset
• Raises unsolved issue to Level 3, track and follow-up their resolution internally or with external partners
• Ensures documentation is up-to-date
• Participates and / or manages technical evolutions and projects
• Participates to R&D initiatives, elaborates Proof Of Concept with external suppliers to identify and implement new solutions
• Solves issues in his domain when escalated by Level 1; log all request / incident updates in the ticketing tool
• Train users

Vos compétences

Avantages

Start : ASAP

Contract : Permanent

Work Place : Rodange, Luxembourg

Send your resume and application letter to Ms. Patricia GUEBEL :

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Your application will be treated with all our consideration.

LEASE S.A. est une société à taille humaine ayant acquis la confiance de grands groupes industriels. En s’appuyant sur un esprit d’entreprise, des compétences et des valeurs partagées par nos collaborateurs, nous prenons en charge les projets qui nous sont confiés, soit en réalisant le projet dans son ensemble (de la définition du cahier des charges, en passant par la réalisation, et la gestion des chantiers jusqu’à la réception..), soit en assistance technique sur les sites des partenaires industriels.