For our department Purchasing Administration within LuxairAirlines , we are looking for a (an) :
Aircraft Warranty & Claims Administrator (m / f / x)
Main duties :
- Submit warranty claims to the manufacturers or suppliers for all aircraft parts failing while under warranty coverage or showing apparent defects in material, design and / or workmanship.
- Reclaim parts and labor associated with warranty repairs performed.
Ensure that other stakeholders of Luxair Technics provide and document the necessary data to successfully submit the claims.
Pursue remedies offered by airframe and engine manufactures, as well as vendors, for implementing Service Bulletins or Service Letters.Claim warranty coverage on aircraft heavy maintenance work performed by external maintenance and repair organizations.Process warranty related orders efficiently.Establish KPI for warranty management and develop a reporting dashboard to monitor performance. Review the warranty process and suggest / implement necessary adjustments.Collect data and maintain up-to-date files on insurance related Accident & Damage claimsRequired profile :
Minimum required criteria
Provide a secondary education or equivalentTechnical knowledge
Strong negotiating and contracting skills to enforce Luxair's warranty demands.Show strong organizational skillsBe fluent in English, both written and spokenBe proficient with standard office applicationsHave a good sense of priorities and attention to detailsBe capable of working independently as well as in a teamMaintain the strict confidentiality of the dataDesired or to be acquired criteria
Have a previous experience in aviation environment, preferably with Boeing or Embraer a / c typesHave good knowledge of EASA Part-145Show user skills in the software used in TechnicsThe ideal candidate
Have a previous experience in a similar positionKnowledge of Luxemburgish or French is considered as asset