CUSTOMER SERVICE OFFICER – GERMAN SPEAKER
Looking to kick-start your career in Customer Service? We’ve got the perfect opportunity for you! As part of the Customer Service department, the Customer Service Officer will play an important role in how Advanzia interacts with our customers. Working closely with our complaint management team, you will help shape efficient and customer-centric processes that ensure a smooth customer service experience.
Join the world of finance, payment and credit, working for an unconventional digital bank in the heart of Luxembourg!
This opportunity is a full-time CDI contract.
ABOUT THE JOB | Your responsibilities
ABOUT YOU | Your background, skills and personality
ABOUT ADVANZIA | The European digital bank
Advanzia Bank’s mission is to make finance easier and more inclusive by offering simple, smart and user-friendly payment and credit solutions that provide financial flexibility and deliver added value for our customers. Our way of working is guided by responsible lending, open communication and teamwork in cooperation with employees, business partners and customers.
At Advanzia, we are committed to equal opportunities and embrace diversity as a driving force behind our success. We offer challenging projects in a dynamic, fast-paced environment, along with numerous opportunities for training and development, and a performance-driven bonus structure. Our benefits package includes Pluxee lunch vouchers, employee travel insurance, preferential rates on Advanzia products, as well as transportation and wellness allowances. Our zero carbon Emerald building is designed to support employee health and wellbeing with various health programmes, access to our gym and after-work sports & social events available to all members of #TeamAdvanzia
Customer Service • Munsbach, Luxembourg