Trainee - Business Manager Assistant (H / F)

BNP Paribas Securities Services , a subsidiary of the BNP Paribas group, is one of Europe's leading providers of custody services for securities.

The Luxembourg branch plays a major part in its operations, offering clients high value-added services extending from custody to securities lending, fund administration, performance measurement and ratings, and bond issuance services.

To support its current growth, BNP Paribas Securities Services is looking for a :

Trainee Business Manager Assistant (M / F)

Apprenticeship or Internship - 12 months - August 2025

An apprenticeship contract or Internship agreement, including a school and covering the whole period is MANDATORY )

CONTEXT AND CHALLENGES

BNP Paribas Securities Services, a subsidiary of the BNP Paribas group, is one of Europe's leading providers of custody services for securities.

Ranked as the second largest global fund center, Luxembourg is a preferred jurisdiction for institutional and private investors. The Luxembourg Fund Sector is very dynamic, innovative, and well established thanks to its robust regulatory framework.

Client Development team is responsible for all client management related activities, including sales, client relationship management and client satisfaction.

Within this team, the Client Services Managers (CSM) oversee the service delivery with an overall responsibility to ensure an optimized client experience for each client whereas Relationship managers (RM) contributes to the protection & development of profitable revenue streams, acting as representative of the Booking location on the deals, in line with the global client strategy driven by the Global Relationship Management (GRM) and / or the Pilot Relationship Manager (Pilot RM).

The Business management team is responsible for a number of global & local initiatives to improve service delivery to clients and ensure consistent and quality client experience for all Securities Services products and services around the world.

The team is in constant interaction with the central Global Client Services and local CSM & RM as well as with the Business Managers (IT and operational), Client Lines representatives and the functions

All processes are defined based on client needs and aim to improve the customer experience through efficient organization and adapted digital tools.

WHAT'S YOUR DAY-TO-DAY MISSION?

• Contribute to the definition of needs and the monitoring of planning, from the business requirements' definition to the completion of projects.
• Define and manage project scope, timelines and deliverables and map out interdependencies across other projects and functions
• Able to lead through influencing and navigate multiple stakeholders to gain alignment on key decisions and move projects forward
• Ability to overcome objections and offer alternative approaches to progress project objectives

Your working environment

Benefits of this position?

ARE YOU OUR FUTURE BUSINESS MANAGER ASSISTANT?

Professional experience and / or degree

No prior professional experience is required for this position. However, candidates should be currently pursuing a bachelor's or master's degree. While all fields of study are welcome, having a background in finance is considered a plus. This role is ideal for students who are in their gap year or participating in an alternance program.

Behavioural skills

Transversal skills

Language skills

The ideal candidate should be able to speak english for internal communications and interactions with stakeholders within the Group. Additionally, proficiency in other languages is a plus (French, German, Italian, etc…)