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Product Manager (M / F)

Product Manager (M / F)

Banque Internationale à LuxembourgLuxembourg, Luxembourg
Il y a plus de 30 jours
Description de poste

RESPONSIBILITIES

The organization :

The Warrant desk is a team within Financial Markets mandated with :

  • Development of BIL’s employee and benefit offering for its clients;
  • Development of the employee and benefits strategy within BIL;
  • Management of warrant clients portfolio;
  • Administrative follow-up of the warrant activity
  • Support front officers in their business development;
  • Support clients in their daily business related to warrants
  • Maintain relations with our partners and intermediaries;
  • follow-up and implement regulatory changes;
  • Market watch.

The role :

The Product Manager will directly report to the Head of Warrant desk. His / her role is to support an existing team of 5 people in its further development of the warrant activity of Belgian warrants.

The responsibilities :

The Product Manager will cover the following responsibilities :

  • Being responsible for the entire lifecycle of the products : creation and setup of the financial instruments, collection of clients’ instructions, follow-up of the subscriptions and being able to provide technical explanations.
  • Daily management of the customer activity, answering incoming phone calls and mails from internal and external clients.
  • Coordination with internal stakeholders.
  • Active follow-up on agenda, inbox and key dates.
  • Providing qualitative commercial assistance in order to create client’s loyalty
  • Being able to contribute to the development of the activity via meetings or calls with new customers or business introducers.
  • Administrative management and follow-up of client files (account openings, transactions, filing, archiving,…). That includes the ability to perform a full AML / KYC analysis on new or existing clients.
  • Being able to understand the process and the technical aspects of the instruments used to perform the activity.
  • Being able to analyze any new idea or new development in terms of employee benefits products

    • MUST HAVE REQUIREMENTS

    The profile :

    The role requires the following qualifications :

  • Bachelor or master in a financial or economic section;
  • At least 3 to 5 years of relevant work experience in AML / KYC, financial consultancy, financial markets or banking sector
  • Good communicator, at ease with different groups of stakeholders and especially with phone contacts with customers;
  • Strong client- and result-orientation;
  • Good writing skills;
  • Ability to take initiative and to work independently;
  • Strong team-spirit and willingness to share knowledge;
  • Works with rigor, is autonomous, proactive and well organized;
  • Excellent analytical skills and well-developed curiosity;
  • Strong stress resistance and flexibility;
  • Excellent command of French and English is a must, and a good command of Dutch is a key skill;
  • Excellent knowledge of Microsoft Office, especially Word and Excel (including macro and VBA);
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