Job Title : Customer Support German Speaker with Relocation Package
Department : Sales
Company : Leading Technology Company
Location : Portugal or Porto
Contract Type : CDD 6 months (with possibility of renewal)
Work Model : On-site
Work Schedule
Shifts : Monday to Friday, including bank holidays, between 08 : 00 and 20 : 00 (rotational shifts)
Saturday + Sunday : 8 : 00-17 : 00 (Rotational Shifts)
Days Off : 2 days off per week
Salary & Compensation
Welcome Bonus : 3000 euro
Base Salary : 1,100 euro per 14 months
Performance Bonus : 135 euro per 12 months
Complexity Bonus : 120 euro per 11 months
Position Bonus (Braga only) : 20 euro per 12 months
Allowances & Benefits
Meal Allowance : 7.23 per working day
Transport Allowance : 20 per month
Health Insurance : Coverage starts from Day 1 (monthly contribution required), free after 6 months
Relocation Support : Provided for eligible candidates relocating within Portugal
Your Role
As a Sales Support Specialist , you'll be the first point of contact for Italian-speaking customers. You'll handle inquiries, manage reservations, resolve technical issues, and ensure every interaction aligns with the company's high standards of service and professionalism.
What Youll Do
Who You Are
Fluent in German and English (spoken and written)
Experience in customer service or sales support (preferred)
Tech-savvy and comfortable with troubleshooting digital tools
Skilled in communication and multitasking
Resilient and calm under pressure, with a proactive attitude
Work remotely with a top technology brand while helping customers make informed decisions and enjoy a smooth experience. Be part of a collaborative and forward-thinking team apply now and grow your career with us!
Customer Service • Luxembourg, Luxembourg