Transportation Manager, DEA team, STEP - Speed and Service Programs

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Are you an enthusiastic, strongly motivated and hands-on professional? Do you have a work ethic based on a strong desire to exceed expectations, a flexible, can-do attitude in a high energy, entrepreneurial environment and do you possess strong interpersonal skills? Then we have a unique opportunity for you to become an active part of a dynamic & fast-growing environment.

The EU Transportation team is looking for a Transportation Manager who will be the single threaded end to end leader for customer Delivery Estimate Accuracy (DEA) for a given EU region / country. They are responsible to set the strategic vision, goals and establish improvement opportunities. They actively liaise with WW Senior Leaders to share synergies across regions and set the broader vision for DEA improvements. They have sound analytical skills which they leverage to control and manage DEA, analyze performance and improve the root cause analysis quality for European Fulfillment Network.

Key job responsibilities

• Set up the overall strategic vision for DEA management for their country / region.
• Drive the thought leadership to leverage synergies across stakeholders from different countries for WW parity in DEA management.
• Help identify recurring patterns to help reduce DEA misses across buckets.
• Focus on robust processes with an emphasis on long term structural improvements versus short term scrappy fixes.
• Partner with tech leaders to define the roadmap and calibrate system settings, product improvements and ensure that the roadmap is converted into a project plan and follows up on granular milestones.
• Strongly Influence the development of reporting features and metric improvements
• Envision and lead end to end initiatives to improve overall DEA for the region / country, keeping a close eye on co-relation with other metrics like Speed, Cost, Carbon and Capacity.

Ensures appropriate DEA vs Speed trade-offs when implementing DEA protection measures.

BASIC QUALIFICATIONS

Bachelor's degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience in program or project management Experience working cross functionally with tech and non-tech teams Experience in defining and implementing process improvement initiatives using data and metrics Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS