Rcarré - Ingénieur Système

Tasks 2nd level support. Installation and configuration of system components and server software, including patch management. Operating and monitoring of infrastructure, systems, servers. Configuration management tasks & procedures. Incident management, Change enablement, Request fulfilment, Problem management : definition, analysis and resolution. Preliminary diagnosis of software and Hardware problems, also in co-ordination with the central IT departments. Advise in areas such as capacity management, contingency planning, IT service continuity management, automation of repetitive tasks, security. Coordinate with hosting services. Coordinate with database management teams. Scripting & configurations in context of systems & infrastructure. Handling of backups and restore operations of systems & infrastructure. Participate in defining and documenting configuration of systems & infrastructure. Participate in defining and documenting operational procedures. Participate in architectural design / reviews. Draft technical content for knowledge base for use of upstream support teams. Evaluation and implementation of security standards. Security administration and monitoring. Participation in coordination and project meetings. Write technical documentation and procedures. Specific expertise and technologies Excellent knowledge of (at least) one of the operating systems in the versions used (Windows / Unix / Linux). Knowledge in backup and Storage technologies Knowledge in VMware administration Knowledge in Oracle environment Certification ITIL® Certification Skills Ability to participate in multi-lingual meetings, ease of communication. Capability of integration in an international / multicultural environment, rapid self-starting capability and experience in working in team. Able to cope with the fast-changing technologies. Able to cope with the needs of multi-language deployments