Data Collection Operations Officer

Your area of work

As a Data Collection Operations Officer at Kneip, you will play a pivotal role in ensuring the accuracy, timeliness, and completeness of fund data collection processes. Leading a team of three data specialists, you will oversee daily operations, optimize workflows, and drive continuous improvement in data acquisition and validation. Your leadership will be instrumental in supporting Kneip’s mission to deliver high-quality fund data management and reporting solutions to clients navigating complex regulatory environments.

You will collaborate closely with cross-functional teams including Product, Technology, and Client Services to ensure seamless data integration and alignment with client expectations. This role requires a proactive mindset, strong analytical skills, and a passion for operational excellence in a fast-paced, multicultural environment.

Your Responsibilities

Client Relationship Management

Build and maintain strong, trust-based relationship with clients

Act as the primary point of contact for client enquiries and concerns

Provide regular updates on project status and milestones

Address client concerns and ensure their satisfaction

Process Development :

Design and implement streamlined data collection processes

Continuously evaluate and improve data collection methods and tools

Establish and enforce quality control standards for data collection

Conduct regular audits to verify data accuracy and completeness

Workload Organisation :

Allocate resources and tasks efficiently to meet client deadlines

Develop comprehensive project plans that outline milestones, tasks and dependencies

Continuously monitor progress and implement client-driven adjustments while adhering to the plan

Prioritise data collection projects based on client requirements

Monitor progress and address any issues or bottlenecks

Your Profile

Bachelor’s degree in a relevant field (eg. Data Science, Statistics, Business Management)

Knowledge of the Fund industry landscape

Proven experience in data management, with client-centric approach and strong planning skills

Expertise on functional and technical knowledge

Experience with digital tools and systems

Analytical and problem-solving skills

Ability to multi-task and work under pressure

Excellent written and verbal communication skills

English required, german and french or any other language would be considered an asset

Why Deutsche Börse Group?

We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.

Mobility

We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.

Work environment

Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.

Health and wellbeing

We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.

Financial stability

We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.

Hybrid work

Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.

Flexible working hours

We want your job to fit your life situation and offer flexible working time models, childcare allowance, or the possibility to study alongside your job.

Internationality

Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.

Development

We promote individual development by offering internal development programmes, mentoring, further education and training budgets.