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KONE - Account Manager Service & Modernization

KONE - Account Manager Service & Modernization

KONEFoetz
Il y a plus de 30 jours
Description de poste

Account Manager – Service & Modernization (M / F / X) – Foetz, Luxembourg

At  KONE , we are committed to the success of our customers and colleagues, working together to create smarter and more sustainable cities. Every week, KONE moves the equivalent of the world’s population – safely, comfortably, and reliably. No small task!

Making cities better places to live requires talent, innovation, and great teamwork. Our values are at the heart of our inclusive culture and guide how we work with each other and our customers to achieve success.

Why this role?

KONE Luxembourg is looking for a dynamic  Account Manager  to manage the day-to-day operations of our  Maintenance & Modernization  business in the  Foetz  region. Your main mission will be to build customer loyalty, maximize revenue, and grow our customer base, with the goal of positioning KONE as a leading force in the industry.

Your responsibilities :

  • Manage and develop a portfolio of customers in the elevator and escalator maintenance and modernization sector.
  • Identify new business opportunities and propose tailored solutions to meet customer needs.
  • Collaborate closely with technical and support teams to ensure optimal customer service.
  • Actively participate in  networking  events to strengthen KONE’s visibility and build strategic relationships in the region.
  • Monitor performance indicators and provide regular reporting.

Your profile :

  • Proven experience in account management or technical service sales, ideally in a B2B environment.
  • Strong  service mindset  with the ability to build  trust, value, and customer loyalty .
  • Excellent communication and negotiation skills, with a results-driven approach.
  • Comfortable with digital and smart building solutions.
  • Passionate about  networking  and building long-term professional relationships.
  • Languages : Fluent in  French and English ;  German and / or Luxembourgish  are a  strong plus .
  • What we offer :

  • A stimulating work environment within an innovative international company.
  • An open company culture focused on talent development and internal mobility.
  • A competitive salary package with attractive benefits (company car, meal vouchers, phone, net allowance, etc.).
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