Sr. Manager Program Manager for EU and Rest of the World, WHS Employee Safety Experience

At Amazon, we strive to be Earth's best employer. To get there, we need exceptionally talented, bright, and driven people. As a member of our Workplace Health & Safety (WHS) team, you will have an opportunity to make a valuable contribution to that goal and grow a safe environment for our customers and employees.

The WHS Worldwide Ergonomics and Safety Experience (WESE) team is seeking an experienced Sr. Manager to lead the Europe and Rest of World Safety Culture and Leadership team vertical.

This role will lead a dynamic, global team that drives the strategic growth and success of employee programs and initiatives within the WESE Employee Safety Experience team. This includes working cross-functionally with operations, communications, human resources, legal, and regional WHS teams.

Key job responsibilities

The ideal candidate will work successfully in a fast-paced environment, have a strong safety background, demonstrate effective strategic planning and decision making, and be able to drive change by influencing others. The successful candidate will be detailed oriented, have experience in collaborating with business and field teams, be customer obsessed, and excel at interpreting multiple data points. This position requires an experienced, customer-obsessed leader capable of leading a team of managers to deliver results via cross organizational programs, working through ambiguity, forging cross-discipline relationships, and influencing senior leaders and executives.

• Manage a global team responsible for designing, developing, and implementing global safety leadership and sentiment programs aimed at driving safety ownership and safety climate maturity
• Drive the implementation of global strategy and expectations for safety leadership and sentiment that aligns with the business strategy
• Identify and address customer and business pain points by actively deep diving into data and operational processes, and by working with cross-functional teams
• Continually monitor the team organizational structure to best meet long-term business needs, and assess the team talent and bench strength for current and future business needs
• Provide strategic and tactical support to your team on individual programs, including hands-on support when needed to help drive on-time delivery of key milestones
• Evaluate, through the use of data, the effectiveness of global programs in order to continuously improve the strategic direction of the team
• Write effective Amazon documents and ensure high quality content for stakeholders
• Work backwards – demonstrate planning capability to execute on deliverables
• Provide effective communication to customers and stakeholders across regions
• Collect, analyze, and present data to drive decision making
• Anticipate bottlenecks and blockers, assess risks, mitigate issues, and troubleshoot, as needed

A day in the life

This is a strategic global leadership role focused on delivering safety excellence across our organization. You will design, develop, and implement comprehensive safety leadership and sentiment programs while managing a team of leaders to deliver impactful results. Working in a fast-paced environment, you'll leverage data-driven insights to enhance safety climate maturity and ownership throughout the organization.

You'll collaborate across various teams, analyzing multiple data points to identify opportunities for improvement and implement strategic solutions. Your role is instrumental in influencing senior leaders and executives, building cross-disciplinary relationships, and navigating complex organizational challenges to drive meaningful change.

As a customer-obsessed leader, you'll work backwards from customer and business pain points, using deep-dive analysis and cross-functional collaboration to develop effective solutions. You'll be responsible for continuously evaluating program effectiveness, ensuring alignment with business strategy, and adapting team structure to meet evolving business needs.

Your strategic planning and decision-making capabilities will be essential in providing both tactical and hands-on support to your team, while maintaining focus on key milestones and deliverables. Success in this role requires excellence in stakeholder communication, risk management, and the ability to drive results through global programs and initiatives.

About the team

The WESE team is responsible for ensuring the success of global engagement and ergonomics safety programs at sites, including Customer Fulfillment, Sort Centers, and Amazon Logistics, and for improving the safety experience of Amazonians. The team is focused on the successful execution of new initiatives and projects at sites that will improve ergonomics and reduce risks to associates. The Employee Safety Experience pillar of the WESE team focuses on human behaviors to improve leaders’ capability to lead safety and to foster associate engagement. The team deep dives safety sentiment data at all levels and businesses globally to understand strengths and growth opportunities. Using human centered design principles, the team creates and simplifies mechanisms and tools for leaders to influence safety in the workplace.

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