Technology Solution Coordinator

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Société

CREOS Luxembourg S.A

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IT / Informatique

Actualisée il y a 14 jours Technology Solution Coordinator (M / F / N), Luxembourg

Tasks

• You lead, analyze, follow-up, advise, and collaborate with stakeholders on demand management process and ensure all technical requirements are complete and documented
• You manage adequacy between business requirements and the integration of the solutions
• You follow the demands end-to-end, manage the planning, identify the resources with the IT domain leads, coordinate realization, and ensure final delivery to requester
• You interact with stakeholders on functional tests
• You are the main contact point for selected business and technical projects
• You understand, manage and administer IT services portfolio and digitalize the related processes on a continuous basis
• You guarantee the delivery of optimum Creos IT support and services to business users
• You develop and maintain technical documentation and associated operational procedures
• You support IT teammates and service desk
• You propose improvements of the technology infrastructure and technology services in conjunction with the Architecture and the other IT departments
• You follow up on industry innovations and latest trends
• You propose and follow up on quality assurance of the supported processes and procedures

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