Guest Experience Expert

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education : High school diploma or . equivalent.

Related Work Experience : No related work experience.

Supervisory Experience : No supervisory experience.

License or Certification : None

Join Our Team and Enjoy Exceptional Perks!

At Marriott International, we believe in nurturing our team members just as they take care of our guests. When you join our global family, you’ll benefit from a supportive environment designed to help you grow and thrive. Here’s a glimpse of what we offer :

• Explore Rates :  Explore the world with your loved ones using our special discounted rates at our hotels worldwide.
• Lunches :  Stay energized and focused with lunches on working days, making your daily routine more convenient and enjoyable.
• Development Opportunities :  We are committed to your growth! From professional training to international career paths, we provide ample opportunities to develop your skills and advance your career.
• Diverse and Inclusive Culture :  Join a team that values diversity and inclusion. Our international presence means you’ll work alongside colleagues from all over the world, gaining unique perspectives and experiences.
• Employee TakeCare Program :  This program not only enhances the work environment but also aligns with Marriott's core values of taking care of their people so they can take care of business. By fostering a culture of care, development, and community, Marriott aims to create a workplace where employees can thrive both personally and professionally.

Discover how we support our employees and why Marriot International & Luxembourg Marriott Hotel Alfa is the perfect place to build your career.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.