This role provides you with a fantastic opportunity to work in one of the world's most innovative banks.

As an Associate in the JPMorgan SE Outsourcing Governance and Oversight team, you will support and drive process and improvements to the Outsourcing framework, enhance the overall control environment and work to proactively mitigate risks through effective governance. The Outsourcing Governance and Oversight Associate will execute activities related to regulatory changes.

Job responsibilities

• Assist with the management of outsourced services, including performance monitoring, risk assessment, and issue management
• Document and maintain the Outsourcing Governance and documentation that describes the Business As Usual Processes
• Undertake effective escalation and communications to stakeholders
• Contribute to risk mitigation and control remediation programs in relation to Governance and Oversight across the business
• Produce regular reports on outsourcing-related metrics and provide insights and recommendations to management
• Build positive relationships through on-time delivery of commitments and ensure effective communication with stakeholders
• Support Quality, Audit Requests for information and testing
• Contribute to and support regulatory change projects
• Contribute to Continuous Improvement projects with a focus on operational readiness and efficiency improvements
• Manage shared mailbox in timely manner to provide stakeholders with added value response to their queries
• Support the regulatory requirements for all outsourcing engagements in line with EBA guidelines on Outsourcing
• Good understanding of new regulations impacting Outsourcing and Data Governance. Support Regulatory changes and implementation
• Manage Outsourcing related items

Required qualifications, capabilities, and skills

Preferred qualifications, capabilities, and skills