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IT Operations Specialist (Support & Infrastructure) (M / F)

IT Operations Specialist (Support & Infrastructure) (M / F)

Fundamentals SALuxembourg, Luxembourg
Il y a 10 jours
Description de poste

At Fundamentals S.A., we offer more than just a job, we provide the opportunity to be part of a dynamic, forward-thinking team where your talents will be recognized, your ideas encouraged, and your career growth fully supported. This is your chance to join an organization driven by innovation, collaboration, and a shared commitment to excellence in the fast-evolving financial sector.

As an independent, specialized professional in the financial industry, we offer a wide range of services, including domiciliation, corporate secretarial, accounting, fund administration, directorship, tax compliance, and company winding-up assistance. Our success is grounded in our core values : Think Bold, Act Trustworthy, and Grow Together , which guide us in delivering exceptional, tailored solutions to our clients while remaining agile and responsive to their needs.

At Fundamentals, we understand that our strength lies in the relationships we build—with our clients and within our team. Our corporate culture fosters transparency, inclusivity, and open communication, empowering each individual to contribute their unique perspectives. Growth is at the heart of our company, and it’s a continuous journey for both the organization and the people who make it thrive.

We are looking for an   IT Operations Specialist (Support & Infrastructure) on a permanent contract.

As an IT Operations Specialist you will manage the group’s IT environment and support teams in the implementation of technological projects. You will play a key role in maintaining the operational continuity of IT tools, in close collaboration with our external IT provider—one of the leading service companies in the Luxembourg market. You will also assist users in adopting new technological solutions.

Your responsibilities include :

Operational Management of the IT Environment

  • Manage the IT assets, including infrastructure, workstations, and collaborative and office tools.
  • Monitor incidents, requests, and tickets in coordination with external IT providers.
  • Ensure the availability, reliability, and security of hardware, networks, and access systems.
  • Develop and maintain up-to-date technical documentation (procedures, configurations, operational manuals).
  • Secure the IT infrastructure and ensure compliance with cybersecurity best practices.
  • Recommend technical and security improvements and manage responses to system alerts.
  • Provide continuous risk reporting (failures, vulnerabilities, obsolescence, etc.) and propose preventive and corrective actions.
  • Represent the company in interactions with external providers working on the IT environment.

Support for Technological Transformation

  • Participate in the deployment of new tools or systems as defined by management.
  • Support users in adopting new solutions and building their IT skills.
  • Provide hands-on assistance during change phases and ensure that users understand and can use new tools effectively.
  • Your Profile :

  • Degree in IT (Bachelor’s level or equivalent), with at least 2 to 3 years of professional experience in a similar role.
  • Strong command of office environments (Microsoft 365, Google Workspace) and IT management tools.
  • Solid technical background, analytical mindset, and attention to detail.
  • Autonomous, Self-motivated, methodical, pragmatic, and service-oriented.
  • Technologically curious and adaptable to change.
  • Team player with strong interpersonal and collaborative skills.
  • Fluent in both French and English
  • Experience in developing AI tool and batch processes for system data exchange is not mandatory but would be considered a strong asset
  • What We Offer :

  • The opportunity to work on high-profile and complex legal projects within a prestigious and growing organization.
  • A supportive, innovative environment that promotes professional development and career progression.
  • Comprehensive training programs and resources to enhance your expertise.
  • Flexible work arrangements and a competitive remuneration package.
  • A multicultural environment that values diversity and fosters collaboration.
  • How to Apply :

    If you are ready to take the next step in your career and meet the above criteria, please send your application via Moovijob.com.

    If you are passionate about making a meaningful impact, thrive in a fast-paced environment, and want to be part of a company that truly values its people, we’d love to hear from you.

    Join us, and together, we will continue to grow, innovate, and achieve success.

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