Proximus Luxembourg - Outsystem Developer Senior

Role purpose The OutSystems Engineers will support, maintain and improve EIB OutSystems platform.

Engineers will work to ensure good practices and enhance the customer experience.

The Service Provider's engineers shall have expertise with OutSystems platform development. The tasks / activities will include Technical support for a low-code platform hosted on premises. Configuring, maintaining, and upgrading the platform servers running on Windows Server. Take ownership for requests / issues and act as Single Point of Contact towards the platform users Assist in problem root cause analysis investigation : access, performance, outage Produce, Review and Update Operational documentation Knowledge ITIL best practices for service operations (incident management, release deployment) Oracle database (connectivity from app back-end server to DB) Windows Server OS : operational commands, system architecture, and troubleshooting tasks Connectivity : RDP, TCP, Firewall rules Competences Reporting progress, risks and issues Follow-up and coordination with other I&O teams to troubleshoot issues and / or implement changes Soft skills Excellent communication skills within the team and with stakeholders Focus on operational excellence and efficiency with critical systems Value cooperation when providing or seeking assistance Ability to analyse technical requests from other IT users and make sound judgements Think proactively and work on operational improvements Others Possibility of telework several days / week