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Client Service Support Internship Programme

Client Service Support Internship Programme

SchrodersLuxembourg
Il y a 16 jours
Description de poste

2025 Client Group Internship Programme - 6 months

Client Service support

Who we’re looking for

We are seeking an enthusiastic intern to join our Client Service Delivery team in Luxembourg for a 6-month internship. If you are interested in gaining knowledge within the asset management industry, this is an excellent opportunity for you. You will have the chance to gain valuable insights into Client Services activities.

About Schroders

Schroders is a global investment manager which helps institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.

Our purpose is to provide excellent investment performance to our clients through active management. By serving clients, we serve wider society. Channelling capital into sustainable and durable businesses accelerates positive change in the world. Funding the future is a privilege : we use it wisely and responsibly.

We employ over 6000 talented people worldwide operating in 38 different locations across Europe, the Americas, Asia, Africa and the Middle East, close to the markets in which we invest and close to our clients.

Schroders has developed under stable ownership for over 200 years and long-term thinking governs our approach to investing, building client relationships and growing our business.

What you’ll do

  • Assist the Client Service Manager (CSM) looking after the French market in the client onboarding activities for SIM EU products for our pooled fund clients. Work closely with the AML / KYC team to ensure all relevant due diligence documentation is obtained.
  • Support the CSM looking after the French market in putting in place agreements and agreement changes for our pooled fund clients and assist the CSM in regularly reviewing agreements for clients, maintaining contact information, and ensuring due diligence for clients is maintained and updated in line with their risk profile.
  • Assist the CSM looking after the French market in managing client queries and liaising with the relevant operational teams to ensure queries, which fall outside of the CSM team, are directed to the correct team.
  • Assist with ad hoc projects within the team, principally for the French market, but you will also support the other CSMs in the team as and when required.

What you’ll be like (skills and behaviour required)

  • Good attention to detail to ensure delivery of high quality, accurate outputs.
  • Strong interpersonal and communication skills to facilitate liaison with key stakeholders and external parties.
  • Able to problem-solve.
  • Able to plan, organise and ensure deadlines are met.
  • Knowledge of financial services is beneficial. This includes an understanding of investment funds.
  • Be open to feedback, receptive to change and continually look out for self-improvement opportunities.
  • Good Microsoft office skills, including Excel
  • Fluency in English and French, both spoken and written and knowledge of an additional European language such as German or Italian would be an advantage.

    • Ultimately, we can teach what you need to know about Client Service Management we just need you to bring your drive, passion and enthusiasm to make the most of the opportunity to start building your career.

    Recruitment process

    1.Online application form and CV

    2.Online assessments

    3.Online video interview

    4.Final interview with the Hiring Manager

    We recognise potential, whoever you are

    Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought facilitated by an inclusive culture will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer : you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background or any other protected characteristics.