BNP Paribas SA , a subsidiary of the BNP Paribas group, is one of Europe’s leading providers of custody services for securities.
The Luxembourg branch plays a major part in its operations, offering clients high value-added services extending from custody to securities lending, fund administration, performance measurement and ratings, and bond issuance services.
To support its current growth, BNP Paribas SA is looking for a :
Transfer Agent Officer (M / F)
Your mission :
- To process the investors capital calls and distributions
- To process reporting and payments
- To maintain registers static data and setup into eFront (FIA)
Key Responsibilities & Expected result area :
Participation in the launch of new funds (or sub-funds), SICAR and unregulated entities.Creation and maintenance of share / unitholders’ register on eFront (FIA).Process and control of capital calls, distributions, subscriptions, redemptions and transfers ofshares / units.Verification of collected documents with regards to distribution calculations and any otherpayments towards investors.Preparation and sending of contract notes and share / unitholders’ statements to thefund’s / SICAR’s investors.Preparation / review of specific investors reporting.Handling of all incoming requests, either from client, either from other counterparts, regarding thePrivate Capital TA tasks.Make sure that checklists are completed on time, exhaustively and double-checked before providing the output to the client.Provide client service & support for BAU and ongoing operational issues.Actively participating to the team organisation by taking initiatives and by being implicated incommon projects.Follow-up of the incidents until full completion of corrective & preventive measures.Assistance in the client service reviews to Private Capital Client Account Manager (agenda,follow-ups, service plans, write-ups, call memos) by producing monthly KPI’s and monitoring clientissues log.Archiving of all TA documents.Ensure relevant information is passed to the Fund Accountant and Custody teams.Maintaining efficient external and internal relationships with clients, managers, TA KYC, domiciliationteam, Business Implementation, sales representatives, auditors…Improving hierarchy relationship by reporting regularly encountered problems, outstanding workescalation process) and any risk identified.Help in the production of TA activity statistic.Participate to the review of team procedures and checklists.If required be involved in department projects.Support other Private Capital teams if required.Advantages of the position :
Young, dynamic and ambitious team serving in a growing industryTraining and self-development opportunitiesWorking environment :
Excellent work-life balanceOpportunities to thrive your career and your personalityYour profile :
BaccalaureateExperience in the fields of Transfer Agency or knowledges of Fund industry (Private Capital being an advantage)Your competencies :Communication skills : to be able to express her / his messages, both oral and written, in a clear wayAnalytical skills : to review and to analyse any documentsOrganisation skills : able to manage her / his day-to-day and prioritiesAccuracy :precision and attention to detailsto respect tight deadlinesto follow to-do listsClient focus : ensure to satisfy client’s needs within deadlinesEscalation :to ask for assistance when neededto refer issues to the appropriate person(s)Ability to learn by adjusting practices following newly acquired knowledgeBehavioural Skills :
Ability to collaborate / TeamworkDecision MakingPersonal Impact / ability to influenceAttention to detail / rigorOrganizational skillsAdaptabilityAbility to deliver / Results drivenActive listeningCommunication skills – oral & writtenClient focusedAbility to share / pass on knowledgeCritical thinkingAbility to synthetize / simplifyCreativity & Innovation / Problem solvingResilienceProactivityTransversal Skills :
Ability to understand, explain and support changeAnalytical AbilityAbility to manage a projectAbility to develop and adapt a processTechnical Skills :
Experience with efront (FIA) is considered as an additional assetLanguage Skills :
Fluent in English and French; German / other languages will be considered as an assetDuring the finalization of the recruitment process, the preselected candidate will be asked to provide us an extract from his / her criminal record dated less than 3 months (record N°3 for Luxembourg), according to the dispositions of the law from July 23 2016 concerning the criminal record.
