Senior Customer Support - Investment Platform

As a Senior Customer Support - Investment Platform, your responsibilities are :

• Respond to client inquiries via chat, email, and phone
• Be the first point of contact for customers located in Belgium and Luxembourg
• Assist with onboarding new clients to the investment platform
• Promote the company's investment products and services
• Offer financial advice and guidance to clients
• Ensure compliance with all regulatory requirements
• Collaborate with other departments to improve client service
• Keep up to date with market trends and financial products, and regulations

A successful Senior Customer Support - Investment Platform should have :

The role is based in Luxembourg (Cloche d'Or area).

You speak French and Dutch

Our customer offers you :

We encourage you to apply if you have the skills and experience for the Senior Client Advisor - Investment Platform role. This is a unique opportunity to join a large organization in the financial services industry and to contribute to the success of our clients' investment journey.

An internationally renowned bank embarking on an exciting new project to develop its own investment platform.

We are looking for experienced professionals to provide excellent customer support while utilizing their financial knowledge to advise clients. Be part of a dynamic, startup-like environment within a well-established organization.