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Custody Application System Specialist

Bank of China LuxembourgLuxembourg, Luxembourg, Luxembourg

2 days ago

Job description

Job Description

Job purpose :

As a key member of the Information Technology Department, you will provide advanced application system and data analysis support to drive business performance and IT efficiency. A primary focus of the role is to support and maintain the bank’s custody systems, ensuring stability, accuracy, and continuous improvement through close coordination with internal stakeholders and external vendors.

Responsibilities would be, but not be limited to, the following :

Key Responsibilities

Collaborate closely with custody business users to gather and translate business requirements into data-driven solutions, including data modeling, mining, analysis, and reporting to support business and product optimization
Develop and maintain application system architecture and codebase
Provide system maintenance and technical troubleshooting to ensure high availability
Deliver Level 2 and Level 3 technical support, resolving complex system issues and escalations
Support data governance and assist with IT-related projects across the department
Advocate and implement automation opportunities to improve system efficiency, reduce manual effort, and enhance data processing workflows
Manage custody system operations, including :

Daily monitoring, proactive issue identification, and resolution

Configuration management, patching, and system upgrades

Collaboration with business users for process improvement and system enhancements

Liaise with external vendors to coordinate technical support, troubleshoot issues, and manage change requests

Qualifications

Work Experience

Minimum of 3 years’ professional experience in data analysis, application system development, or IT support roles

Experience in banking, financial services, or custody systems is strongly preferred

Proven track record in providing Level 2 and Level 3 technical support and system maintenance

Technical Skills

Bachelor's degree or higher in Computer Science, Information Technology, or a related field

Strong background in software development or system architecture, especially in data-centric applications and platforms

Proficiency in at least one programming language (e.g., Python, SQL) is required

Proactive mindset with a focus on automation to streamline operations and improve system reliability

Experience with one or more of the following is a plus :

Additional databases : Oracle, PostgreSQL, MS SQL

Frameworks / tools : Pandas, Django

Cloud technologies (e.g., AWS, Azure, Google Cloud, Huawei Cloud)

Data warehouse platforms and concepts

Familiarity with Business Intelligence and data visualization tools (e.g., Power BI, Tableau)

Excellent command of spoken and written English

Proficiency in Chinese and / or French is a strong plus

Soft Skills

Strong analytical and problem-solving mindset with attention to detail

Excellent communication and customer service orientation

Ability to manage priorities and deliver results in a fast-paced environment

Adaptable, collaborative, and proactive in learning new technologies

High integrity and strong compliance awareness

Additional Information

This position is based in Luxembourg and open with immediate effect. Should the above mentioned criteria match your expectations, please don't hesitate to send your English CV by Smart Recruiters.

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