🔗 Subject Matter Expert (SME) – On-site in Luxembourg
We are looking for a Subject Matter Expert (SME) to join a European public institution project in Luxembourg. The selected professional will support IT and Facilities Management operations in a hybrid environment, collaborating with both Cloud and Onsite service providers.
📍 Location : Luxembourg – On-site presence 4 days / week (1 remote day)
💼 Contract Type : Freelance - Full time
📆 Project Duration : 12-months with possibility of extension.
🎯 Main Responsibilities
- Support the Corporate IT team across multiple technical and administrative areas.
- Monitor ticket quality, provider performance, and SLA compliance.
- Assist with Azure budget tracking and cost optimization initiatives.
- Provide end-user and VIP support , including floorwalking and on-site assistance.
- Set up and troubleshoot video conferences and events.
- Collaborate with Facilities Management on IT-related activities such as business analysis, testing, go-live, and post-implementation follow-up.
📚 Requirements
Minimum 3 years of experience in a corporate IT environment (Microsoft Cloud).Experience supporting VIP users and managing daily IT operations.Familiarity with video conferencing systems (video walls, large conference setups).Strong knowledge of Microsoft Office and SharePoint ; Azure experience is an asset.University degree in Computer Science or related field.Excellent communication and organizational skills.Fluency in English (written and spoken).🎁 We Offer
Integration into a strategic European public project .Work alongside a dynamic, highly qualified international team.Competitive conditions and a professional work environment.📩 Interested? Apply now!