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Corporate IT Support Consultant

Corporate IT Support Consultant

SynechronLuxembourg, Luxembourg, LU
12 days ago
Job description

Are you a Corporate IT Support Consultant with at least 1 year of professional experience?

Then this would be a great opportunity for you to join an international and multicultural company like Synechron. We are a global consulting and technology organization providing innovative solutions to the financial services industry.

In order to pursue our growth in Luxembourg, we are looking for a new talent :

Corporate IT Support Consultant

What would be your mission?

As a Corporate IT Support Consultant, your mission would be to assist with operational and administrative tasks across client’s various IT domains. You will support day-to-day activities in a modern, Azure based outsourced IT environment, including coordination with external service providers and cloud platforms. Also, you will contribute to rollout efforts, assist with change management processes, and respond to management requests for conference support, with a focus on improving the perceived end-user experience.

What would be your tasks?

  • Support the Corporate IT team across multiple topics and learning areas
  • Assist with Azure budget tracking and implementing cost-saving initiatives
  • Monitor ticket quality and SLAs for both Cloud and Onsite providers
  • Provide end-user support : floorwalking, VIP assistance, and general IT help in designated areas
  • Offer ad-hoc video conference support for meetings and events
  • Support Facilities Management (FM) in IT-related tasks, including business analysis, requirement gathering and formulation, testing and go-live support, and post-implementation aftercare

What kind of profile are we looking for?

  • A university degree in the computer science field, or equivalent
  • At least 1 year of experience in a similar role
  • Experience in dealing with day-to-day activities for VIP customers
  • Good experience with Video Conferencing equipment, ideally Video Wall, large conference setup for 20 VIPs
  • Excellent knowledge and use of Microsoft Office and SharePoint. Knowledge of Azure is considered a plus
  • Excellent communication and presentation skills
  • Excellent organizational skills
  • Excellent attention to detail
  • Excellent written and spoken English

    • Other information :

  • Open for freelance

    • Why join Synechron?

    We are always looking for new talents, ready to immerse themselves in challenging projects with continuous learning opportunities.

    We are offering you :

  • A specialization in Finance : we can assist you in planning your career and offer all the necessary training and opportunities for development (IT, Finance, coaching, personal development).
  • We customize your training to fit your career path!
  • An international presence : we encourage your mobility projects within our subsidiaries.
  • Careful selection and support of our consultants : we engage in duration.
  • A true spirit of conviviality in a dynamic and collaborative environment punctuated by regular events.
  • An attractive salary package including fixed and variable compensation as well as extra-legal advantages.
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    Corporate • Luxembourg, Luxembourg, LU