Airport Performance & Business Analyst

lux-Airport - Société de l'Aéroport de Luxembourg SA Your next professional destination Working for lux-Airport Do you know Luxembourg airport as a passenger? Would you like to join our team? lux-Airport is the company that operates Luxembourg's national airport. Its main roles are : Providing a safe, high-performance infrastructure for the air transport of passengers and goods Developing the surrounding areas in terms of activities and facilities. Our airport has over 120 direct destinations served by 16 airlines. In 2024, it welcomed some 5.4 million passengers. Moreover, by handling 830,468 tonnes of freight in 2024, Luxembourg Airport ranks among the top freight hubs in Europe. lux-Airport currently employs over 390 people from a wide range of backgrounds and nationalities. The smooth running of our company relies first and foremost on the passion and excellence of our staff. To continue to meet our commitments and move forward with new projects, we are constantly on the lookout for new talent. Why joining us? Working for lux-Airport means working in an exciting and stimulating environment. It also means adopting a mindset that is respectful, committed, conscientious, solutions-oriented and optimistic. In fact, we believe that this approach is the most effective way of fostering personal fulfillment. It also creates a working environment where individuals can develop their full potential and expertise. This perfectly reflects our "Just Culture". ++++ Our job opportunity Today, we are currently recruiting an Airport Performance & Business Analyst . Your responsibilities *Your daily tasks Performance Management Designing and implementing an airport-wide Performance Monitoring Framework enabling structured reporting across operational KPIs and key resources (e.g. OTP, Turnarounds, BHS, PRM, Security, [...]) Leading and facilitating and further developing the post-operations Meetings as the central mechanism for performance evaluation, stakeholder collaboration, and continuous improvement Developing and maintaining performance KPIs in collaboration with stakeholders, while preparing and delivering structured performance presentations to key partners such as airlines, ground handlers and ATC Promoting a data-informed culture of continuous improvement across operational domains through regular performance reviews and structured follow-ups Operational & Root Cause Analysis Conducting root cause analyses for operational challenges using structured methods and data extracted from core airport systems (e.g. AODB, RMS, Terminal or Airside Monitoring Systems) Collaborating with the Data Team to identify new and structure existing data sources, and support the validation and structuring of performance-relevant data Performing independent analyses using BI tools such as Tableau, generating insights that support both day-to-day operations and long-term planning Strategic Support & Business Case Development Turning analytical findings into actionable proposals and scenario-based evaluations to drive informed operational and investment decisions Recommending process changes based on findings and supporting their implementation in collaboration with the Airport Resource Planner and other relevant operational teams Stakeholder Engagement Acting as an interface between the Capacity & Performance team and internal/external stakeholders including airlines, ground handlers, and ATC Ensuring transparent communication of performance findings, improvement initiatives, and strategic recommendations in cross-functional forums *Your other missions Participating in inclusion initiatives (e.g. Hidden Disabilities Sunflower project, for people with invisible disabilities). Participating in the integration of new employees Participating in waste sorting and energy saving through responsible behavior -- The required profile Studies / training Postgraduate degree (Master/Engineering diploma) in Aviation Management, Business Analytics, Operational Research or equivalent experience -- Experience A minimum of 3-5 years of relevant work experience in airport operations, performance analysis, business intelligence, or operational improvement. Experience within an airport, airline, or ground handling context is preferred -- Skills and knowledge required *IT Tools Mandatory: Microsoft Office suite *Languages Mandatory: English: fluent spoken and written (C1 minimum) operational level in the business French: operational level in the business (B2 minimum) *Know-how and interpersonal skills specific to the job Strong analytical skills with experience in root cause analysis, data interpretation, and turning insights into actionable recommendations. Proficient in BI tools (Tableau, Power BI) and advanced Excel; knowledge of airport systems (AODB, RMS, CUPPS) is a plus. Excellent communication and presentation skills, able to engage diverse stakeholders and foster transparency. Proven ability to work cross-functionally, manage stakeholder expectations, and drive continuous improvement. Proactive, structured, and accountable with the ability to work independently and collaboratively. *Other Valid permanent B driving licence ++++ Our offer A compensation based on a salary scale, plus fringe benefits A chance to work for a prestigious, stable and growing Luxembourg company with an international dimension. ++++ Note regarding th...

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