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Transfer Team Leader

Transfer Team Leader

International Fund Services & Asset Management S.A.Contern, Luxembourg
1 day ago
Job description

Based in Luxembourg and regulated by the CSSF, our company is one of the leading independent fund trading platforms in Europe established in 2001. As a pure B2B-fund service platform we offer client-tailored services to institutional clients. Highest technology-standards as well as maximum flexibility and individuality in performing our services paired with a unique form of personal advice and client care is our basic philosophy of all our action.

Transfer Team Leader

Your Responsibilities

Operational Duties

  • Ensure accurate and timely processing of incoming asset transfers in accordance with fund regulations.
  • Execute client transactions upon receipt of contract notes.
  • Investigate and correct erroneous or incomplete transfer instructions.
  • Handle transfer cancellations and ensure timely communication with clients.
  • Follow up on pending trades and liaise with Transfer Agents (T.A.) for execution.
  • Coordinate settlement instructions and depository information with counterparties to ensure smooth execution.
  • Maintain accurate and up-to-date databases of client and transaction data.
  • Open and manage custody accounts with Transfer Agents.
  • Respond to inquiries from clients and Transfer Agents.
  • Distribute incoming queries to appropriate internal teams.

Systems & Testing

  • Document testing outcomes and system issues for continuous improvement.
  • Perform SWIFT testing with clients and T.A.s.
  • Monitor and manage JIRA tickets.
  • Lead testing phases for new system developments or process improvements.
  • Support system migrations and contribute to IT-related enhancements.

    • Team Leadership

  • Coordinate team shift planning.
  • Manage team members' holiday and remote work schedules.
  • Assign tasks and monitor workload distribution.
  • Set clear performance objectives and support employee appraisals.
  • Train and onboard new team members.
  • Provide regular updates to management on team performance, challenges, and resource needs.
  • Continuously assess and enhance team workflows to improve efficiency and service quality.

    • Your Profile

  • Strong communication skills and ability to foster a collaborative team environment.
  • Bachelor's degree in business, Finance, Economics, or equivalent professional experience in the investment fund industry.
  • Minimum 3 years' experience in a similar environment, ideally within a fund platform.
  • Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
  • Proactive and solution-oriented mindset.
  • Team leadership experience and excellent interpersonal skills.
  • Fluent in German and English (written and spoken).

    • Technical Skills

    Experience with the following systems / tools is preferred :

  • Communication & Office Tools : MS Office, MS Teams, Outlook
  • Project & Workflow Management : JIRA, Confluence, DocuSign, PDF X-Change
  • Fund Administration & Settlement Systems : Olympic, CFS Portal Clearstream, Swift Alliance Cloud, XACT (Clearstream)
  • Security Settlement : Swift Alliance Cloud, XACT (Clearstream)

    • We Offer

  • Flexible working arrangements to support work-life balance.
  • A dynamic and multicultural workplace in the heart of Luxembourg
  • A supportive team culture focused on collaboration and excellence
  • Opportunities for career development and professional growth
  • Direct involvement in strategic projects and system development
  • Competitive compensation and benefits package

    • If you believe this is a challenge for you – send your application via Jobs.lu

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