Operational assistant M / F

Our client, a European Institution, is looking for an Operational Assistant who speaks English fluently. French is considered as an advantage. A prior experience in a Learning and Development department will also be an asset. This temporary contract starts in December.

Accountabilities :

• Support the team of SL&D Officers in setting up and delivering (blended) learning programmes in various environments (in-person and virtual) and using technologies available at the Bank.
• Administer the Learning management system (SAP SuccessFactors) to input the data about the learning courses and update the info for tracking and reporting purposes (enrolment, cancelation, waiting list, attendance, documentation, training rooms, etc)
• Coordinate the visits of external consultants and trainers (invitation, calendar, access, logistics, training rooms, hotel rooms)
• Support the implementation of plans and initiatives in the Unit and participate in the optimisation of processes and working tools
• Monitoring the team mailbox and responding promptly to enquiries by providing first-level support or redirecting as appropriate
• Take a cooperative approach within the team and act as a back-up to other operational assistants as required.

Qualifications :

Administrative, operational or business support experience is highly appreciated

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