Corporate IT Administrator

About us : LuxProvide is pioneering the future of digital intelligence, merging data for science with supercomputing for precision, security, and sustainability. Our expert team, consisting of data scientists, AI engineers, machine learning architects, and cybersecurity professionals, collaborates closely with clients to craft groundbreaking solutions using MeluXina, Luxembourg's state-of-the-art supercomputer. We engage with a wide range of clients including startups, research institutions, and businesses across Luxembourg, the Greater Region, and globally. Our approach is deeply rooted in understanding and meeting the unique needs of each partner, driving their data-driven success. Strategically located in Europe's digital heart, LuxProvide plays a key role in advancing Luxembourg's innovation strategy. Join us at LuxProvide, where you can contribute to cutting-edge projects at the intersection of research and industry, shaping the future in a rapidly evolving digital landscape. Corporate IT Administrator Are you passionate about ensuring the performance, efficiency, and security of corporate IT systems? Do you thrive in a dynamic environment supporting users and critical business operations? We are looking for a Corporate IT Administrator to join our team and play a vital role in managing and improving our IT infrastructure and services. About the Role As a Corporate IT Administrator, you will be responsible for the operation, support, and continuous improvement of our corporate IT environment. You will ensure our corporate systems, services, and applications run securely and efficiently while providing hands-on technical support to staff. This role is ideal for someone who enjoys problem-solving, has a strong sense of responsibility, and is eager to contribute to strategic IT initiatives. Key Responsibilities Ensure the performance, efficiency and secure operation of the corporate IT environment including its systems, services and applications. Support IT account management tasks including staff onboarding and offboarding processes, user account lifecycle management, capacity management and planning. Support the procurement process of corporate and staff IT equipment, network, software and services, performing installation, integration, operation and maintenance activities. Be the point of contact for users of the Company corporate IT systems, ensuring support requests are answered in a timely and accurate manner. Help users regarding the efficient and effective usage and operation of corporate IT equipment, software, services, and network. Participate in IT and business projects, from planning of new on-premise or Cloud-based solutions to their implementation and operation. Troubleshoot, debug, and solve operational problems, ensuring the availability of mission-critical IT services. Work closely with the Security team to address corporate security issues, projects and related activities. Work with service providers to resolve problems in a timely manner. Use ticketing systems, knowledge bases and web portals to monitor and document issues. Set up and maintain documentation of IT policies, procedures, services, systems and tools. Participate in initiatives to improve the efficiency and quality of the corporate IT services. Apply modern IT system administration techniques and security best practices in all areas of activity. Escalate issues or requests as appropriate to line management. Profile University degree (Bachelor / Master) in computer science, computer engineering, information technology or a closely related technical field is requested Proven experience in a similar IT administrator or support role. Autonomous troubleshooting of problems / incidents in the Microsoft 365 (M365) environment. Hands-on knowledge of M365 Identity Management and policy configuration (e.g., conditional access, MFA). Experience in administration and configuration of the full M365 tenant : Exchange, SharePoint, Teams, OneDrive. Hands-on experience with configuration and lifecycle management of devices via Microsoft Intune. Hands-on experience with Mobile Application Management (MAM) and Mobile Device Management (MDM). Support and management of Windows, Linux, and Mac endpoints. Solid understanding of IT infrastructure, cloud services, and security best practices. Strong communication and problem-solving skills. Excellent command of written and spoken English is a must. Good control of Luxembourgish, French and / or German is a plus. What's in it for You? Top-Notch Rewards : Not just a competitive salary, but a package that cheers your growth and well-being. Be at the Forefront : Dive into a world where innovation meets impact. You're not just joining a team; you're becoming a pioneer. Tech Adventure Awaits : Embrace the thrill of cutting-edge technologies, in a squad of passionate and vibrant tech enthusiasts. Creative Freedom : Your space to innovate, lead, and shine. We're not just offering a job; we're opening doors to a journey of growth and creativity. All The Regular Cool Stuff (Pizzas, babyfoot and co) Learning & Development opportunities : we invest in our people and are committed to providing individual development opportunities to help you continue to growth. Mentor and guide for junior team members, providing support for their professional growth and helping them develop their technical skills. Joining Our Team : The Journey Step Into Our World : Start with an online or on-site interview, where we dive into your skills through a hands-on / technical assessment. It's not just an evaluation – it's a peek into the exciting challenges you'll tackle here! We want to understand how you can contribute significantly to our team. Meet the People Behind the Innovation : After successfully completing the interview with the Manager ...

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