Operation System Expert (H / F / N)

OPERATION SYYSTEM EXPERT

Looking for a new challenge? Join a dynamic team and contribute to the success of ambitious projects!

Description :

An Operation System Expert in a transportation company is working with the management on technology projects related to the company’s daily operations at our Munsbach location. This position involves coordinating IT initiatives to optimize operational processes, such as maintain and develop transport systems, maintaining IT infrastructure, and integrating new technological solutions.

The Operation System Expert contribute to projects from planning to implementation, ensuring that deadlines, budgets, and objectives are met. They work closely with operational departments to ensure that IT systems effectively support transport operations. Effective change management, problem-solving, and continuous process improvement are also part of their responsibilities.

Responsibilities :

• Provide First Level Support for System Users : Identify and diagnose issues and problems, categorize and record reported queries and provide solutions, support problem identification, monitor issues from start to resolution, escalate unresolved problems to a higher level of support.
• IT Project Management : Coordinate, and oversee technology projects related to operations, especially those impacting transport flow management, logistics, and communication systems.
• Process Optimization : Identify opportunities to improve existing IT systems, focusing on the efficiency of transport operations and IT infrastructure maintenance.
• Performance Tracking : Implement performance indicators to assess the effectiveness of the solutions implemented and propose corrective actions when necessary.
• Risk Management : Identify technical and operational risks, develop mitigation plans, and proactively manage issues.
• Communication with Stakeholders : Collaborate with various departments (operations, finance, marketing) to ensure project cohesion and alignment with the company’s strategic objectives, advise and train users on appropriate system usage.
• Continuous Improvement : Propose innovative solutions to improve the performance and profitability of IT systems related to transport operations.
• Communicate effectively with end users and customer management.
• Take charge of any other request made by the management considering the professional and personal skills of the employee.

Skills and Knowledge Required :

Education and Experience :

Ready for the challenge?

If you're ready to invest in a key position for our organization and contribute your expertise to a growing team, send us your CV and cover letter to Moovijob.com.

We look forward to discovering your talent and welcoming you!