For our Airline Sales department, within Airline Commercial , we are looking for a :
Sales Manager Airline (m / f / x)
Main Duties :
- Manage and run the commercial B2B collaboration, trainings and visits of B2B clients in Luxembourg and abroad on a daily basis. Be responsible for the indirect sales channel growth, KPIs and results.
- Manage, plan and realise sales actions based on analytical insights, sales data and objectives – including travel agency partners, corporate clients and institutions.
- Negotiate contracts and agreements with B2B partners in accordance with the guidelines and processes in place. Identify and acquire potential new B2B clients for Luxair and LuxairTours.
- Plan, prepare and run sales trips, organise workshops, and commercial events on Luxair and LuxairTours products and services. Represent Luxair at trade fairs and events.
- Manage requests for commercial & goodwill gestures and the handling of sensitive files in collaboration with the backoffice, customer service and claims departments.
- Support and contribute to the development of B2B sales projects, such as Luxair PRO, the Miles & More program, LuxairTours PRO and B2B Portal, CRM and future sales tools.
- Prepare monthly reports of the sales visits & activities. Manage the dedicated B2B marketing funds in line with guidelines and processes in place. Act as a backup for other Sales Team members if necessary.
- Monitor, analyse and evaluate B2B sales results, market developments and trends. Contribute proactively to the development of the overall Luxair and LuxairTours commercial strategy.
Profile :
Minimum required criteria :
University degree in Business Administration, Tourism or similar line of studies and / or proven experience in a similar positionHave a good experience in sales, management of B2B sales channels and / or CRM management.Be proficient in current computer programs and office tools and demonstrate good statistical software skills.Have a strong analytical spirit, good problem solution skills, and be able to proactively identify new sales potentials.Accept duty travel, conference and event attendance.Be proactive, show the flexibility to adapt to changing market dynamics and priorities - together with good presentation and interpersonal skills.Show very good communication skills in English, as well as skills in French and / or German (spoken and written)Desired or to be acquired criteria :
Be able to identify sales potentials, make proposals and show willingness to take ownership.Develop very good skills in all aspects of Sales Management (Booking systems, B2B sales, key account management, campaigns, negotiation, CRM, Analytics tools,Be able to work team-oriented and independently, have good organizational skills, as well as communication & negotiation skills.Show assertiveness and stress resistance.Show a very good spirit to synthesize, have very good analytical and listening skills.Have a notion of Luxemburgish and develop the deficient work language (French or German)Avoir une présentation soignéeThe ideal candidate :
Luxemburgish or any other language is considered as an asset.Tourism & travel industry experience is beneficial, ideally with a proven track record of +3 years experience.