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Senior Client Services Specialist (Dutch / French)

Senior Client Services Specialist (Dutch / French)

FCDLuxembourg, Luxembourg
Il y a plus de 30 jours
Description de poste

Senior Client Services Specialist (Dutch / French)

Location : Luxembourg Hybrid

Type : Full-time | Permanent

Are you an experienced professional in the financial or life insurance sector, passionate about client relations and operational excellence? A leading institution in the industry is seeking a Senior Client Services Specialist to support its Partner & Client Services department and manage relationships with Belgian and Dutch partners.

Your Key Responsibilities :

  • Serve as the first point of contact for institutional clients and partners (brokers, asset managers, custodian banks) from Belgium and the Netherlands
  • Provide day-to-day operational and administrative support, ensuring a seamless onboarding process for new partners
  • Collaborate closely with Legal, Compliance, Wealth Planning, Sales, and Asset Controlling teams to resolve inquiries and support cross-functional workflows
  • Coordinate client requests and ensure regulatory compliance, particularly related to AML procedures
  • Participate in internal projects and contribute to the evolution of client servicing standards

Your Profile :

  • Minimum 5 years of experience in a similar client services or partner management role within the financial services or life insurance (LPS) industry
  • Fluent in Dutch and French (written and spoken) this is mandatory
  • Professional level of English is a strong advantage
  • Strong client orientation, excellent communication skills, and a proactive approach
  • Rigorous and structured work style with solid organizational abilities
  • Comfortable working independently and as part of a collaborative team
  • Proficient in Microsoft Office Suite
  • ️ Important Notes :

  • This is a non-management role with no direct reports
  • The position is not eligible for visa sponsorship applicants must be authorized to work in Luxembourg or the EU
  • Créer une alerte emploi pour cette recherche

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