Account Manager – Wholesale Banking Operations (CDD)

ING Luxembourg is seeking an Account Manager for a fixed-term contract (CDD) of one year, running until 30 September 2026."

As an Account Manager(m / f), your main tasks will be to :

• Manage a portfolio of clients in collaboration with the Relationship Managers
• Ensure the day-to-day banking follow-up of clients by providing them a daily support (analysis, data management, client events, research, manage the entry into relations with new clients, follow up on payments, respond to clients' expectations and needs via telephone and email….)
• Follow-up and monitoring of the transactions of our clients (KYT)
• Ensure a smooth and safe management of clients’ data
• Strong collaboration within the team and other departments to serve the clients’ needs
• Respect and improvement of the processes
• Identify sales-leads and develop cross-selling of products such as electronic banking, foreign exchange, etc

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