Principal Product Manager, Technical, Amazon Fulfillment Technologies - External Fulfillment

Have you ever ordered a product from Amazon and been amazed at how fast you receive it? Every day, Amazon engineers are relentlessly working to decrease the time between clicking and delivery for our customers. The Amazon Fulfillment Technologies (AFT) organization owns all of the software and infrastructure that powers Amazon’s world-class fulfillment centers, including the fundamental data and services that drive our catalog and inventory systems. AFT builds and operates the software, hardware, and processes that run the global network of fulfillment centers. These systems underlie everything we do – tens of millions of items in the catalog, hundreds of millions of items of inventory, and billions of transactions each year!

AFT is at the forefront of combining HCD, technology, process optimizations, workflow models, sensors etc. to solve complex operational and fulfillment problems. With rapid expansion into new geographies, innovations in supply chain, delivery models and customer experience, increasingly complex transportation network, ever expanding selection of products and growing number of shipments worldwide, we have an opportunity to build software that scales the business, leads the industry through innovation and delights millions of customers worldwide. We leverage cutting edge technologies in big data, optimization techniques, machine learning, real time analytics and high volume, low latency, high availability services.

The primary responsibility of the Principal Product Manager - Technical role is to own and drive multiple areas of the product. As a Principal Product Manager, you achieve this by defining the product strategy, roadmap and adoption for a core set of capabilities. You also work with stakeholders to achieve the best outcomes for customer experience, adoption, and operational excellence. This role interacts with and influences senior leadership within Stores and emerging businesses. To be successful in this role, you should have meaningful product management experience leading products or business units and a technical background. Lastly, you should be driven by data, be able to communicate crisply in writing and verbally to customers, across organizations, and up to senior leadership.


Key job responsibilities
We’re looking for a PMT that’s passionate about solving customer problems and has demonstrated
success in turning ambiguous customer needs into successful products. Candidates will be comfortable
working closely with and across agile teams. This is a high visibility, high impact role that will interact
with all levels of AFT leadership. The right person is naturally customer centric and thrives in a fast-
paced environment that requires strong technical and business judgment and solid communication
skills. This role is for someone with a proven ability to execute both strategically and tactically.

Our mission is to innovate and build scalable and robust software solutions that deliver a great customer experience. These software solutions will directly impact Amazon’s customers from product selection and order placement, to delivering products to our customers as quickly and cost effectively as possible.

What you’ll do?
Own the lifecycle of a product/feature
Voice of the product’s customer and are accountable for the customer’s experience.
Own the product roadmap, vision, and tenets
Manage the business of the product (e.g., branding/placement, economic modeling, pricing, forecast analysis, promotions, marketing, driving segment adoption, PR, training sales, etc.), and reporting (e.g., KPIs, adoption, other measures of success)

BASIC QUALIFICATIONS

- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience technical product management
- Experience in technical product management, program management or engineering
- Experience leading engineering discussions around technology decisions and strategy related to a product
- Experience with end to end product delivery

PREFERRED QUALIFICATIONS

- Experience working directly with Engineers on product enhancements
- Experience in project management methodologies, business analysis, or process improvement