Product Manager (M/F)

RESPONSIBILITIES

The organization:

The Warrant desk is a team within Financial Markets mandated with:

- Development of BIL’s employee and benefit offering for its clients;

- Development of the employee and benefits strategy within BIL;

- Management of warrant clients portfolio;

- Administrative follow-up of the warrant activity

- Support front officers in their business development;

- Support clients in their daily business related to warrants

- Maintain relations with our partners and intermediaries;

- follow-up and implement regulatory changes;

- Market watch.

The role:

The Product Manager will directly report to the Head of Warrant desk. His/her role is to support an existing team of 5 people in its further development of the warrant activity of Belgian warrants.

The responsibilities:

The Product Manager will cover the following responsibilities:

- Being responsible for the entire lifecycle of the products : creation and setup of the financial instruments, collection of clients’ instructions, follow-up of the subscriptions and being able to provide technical explanations.

- Daily management of the customer activity, answering incoming phone calls and mails from internal and external clients.

- Coordination with internal stakeholders.

- Active follow-up on agenda, inbox and key dates.

- Providing qualitative commercial assistance in order to create client’s loyalty

- Being able to contribute to the development of the activity via meetings or calls with new customers or business introducers.

- Administrative management and follow-up of client files (account openings, transactions, filing, archiving,…). That includes the ability to perform a full AML/KYC analysis on new or existing clients.

- Being able to understand the process and the technical aspects of the instruments used to perform the activity.

- Being able to analyze any new idea or new development in terms of employee benefits products

MUST HAVE REQUIREMENTS

The profile:

The role requires the following qualifications:

- Bachelor or master in a financial or economic section;

- At least 3 to 5 years of relevant work experience in AML/KYC, financial consultancy, financial markets or banking sector

- Good communicator, at ease with different groups of stakeholders and especially with phone contacts with customers;

- Strong client- and result-orientation;

- Good writing skills;

- Ability to take initiative and to work independently;

- Strong team-spirit and willingness to share knowledge;

- Works with rigor, is autonomous, proactive and well organized;

- Excellent analytical skills and well-developed curiosity;

- Strong stress resistance and flexibility;

- Excellent command of French and English is a must, and a good command of Dutch is a key skill;

- Excellent knowledge of Microsoft Office, especially Word and Excel (including macro and VBA);