The International Preferences (IP) team is responsible for the Customer Experience (CX) for Language of Preference (LoP) and Currency of Preference (CoP) selection on the Amazon retail store, as well as building foundational components for storing and vending LoP/CoP data to other engineering teams. We provide the CX for store selection in the mobile app (ex: switching from US to Canada store), and drive LoP expansion launches in the EU. Our mission is to make the CX for customers shopping in alternative languages or currencies as friction-less, intuitive and consistent as possible.
As a Senior Product Manager-Tech, you will help build a product roadmap and a coherent customer experience across an array of applications. You will work closely with other software engineering teams, program managers, user experience designers, business intelligence engineers, business teams, and with other internal Amazon product stakeholders across the company, as well as with IP’s external network of partners & customers. This role is a great fit for someone who thrives in a dynamic environment, and who is sensitive to the diverse perspectives of customers and stakeholders and works with them to resolve differences. We’re looking for customer obsessed PMTs who are passionate about innovating on behalf of customers and demonstrate a high degree of product ownership.
It is still Day 1 at Amazon, and we need a creative problem-solver with exceptional judgment and the ability to deliver business results under ambiguous circumstances and tight timelines. The ideal candidate has a passion for bringing inclusive Amazon shopping experience to customers combined with an established track record delivering break-out software experiences.
Key job responsibilities
- Lead end-to-end product roadmap and execution plan
- Define the long-term strategy and vision for customers using LoP and CoP
- Work with technical and non-technical stakeholders to understand and improve product capabilities
- Analyze market trends & customer feedback and usage metrics to identify pain points and feature improvement opportunities
- Build innovative concepts and successfully champion them through senior management and other teams
- Drive requirement definition and design
- Define and own the business metrics and KPIs for our products and services
BASIC QUALIFICATIONS
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
- Experience in technical product management, program management or engineering
- Experience with end to end product delivery
PREFERRED QUALIFICATIONS
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
- Experience with concepts such as system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, and decision making
Product Manager - Technical, International Preferences • Luxembourg, LUX
Specialist (m/w/d) IT Application Management.Systemauffälligkeiten werden von Dir proaktiv bearbeitet und gelöst.Du bringst Dich in geschäftsübergreifende Projekte bzw.Projektteams in Bezug auf Ent... Voir plus
Company’s office, client’s office, homeworking, satellite offices.Luxembourg Hamm / Client offices.Ready to start your next challenge?.Grant Thornton Luxembourg is currently seeking an .Working at ... Voir plus
Senior Product Manager – Value-Added Services.Join Advanzia and help shape product solutions that add real value to our customers’ everyday financial lives.As part of a fast-growing European digita... Voir plus
Company office, client offices, homeworking, satellite offices.Luxembourg Hamm, client offices.Grant Thornton Luxembourg is currently seeking.A first working experience with Grant Thornton is an ef... Voir plus
Dynamik, kurze Entscheidungswege und innovative Garnlösungen – dafür steht.Unternehmen der internationalen.In Luxemburg entwickeln und produzieren wir seit über 50 Jahren umweltfreundliche Filament... Voir plus
DESCRIPTION DU POSTE : LE VÔTRE ?.Êtes-vous passionné(e) par les projets innovants ? Si vous avez de l’ingéniosité, de l’imagination et de la détermination, rejoignez-nous !.En tant que membre de l... Voir plus
Initiativbewerbung International Can S.Als leistungsfähiger und innovativer Hersteller von Eigen- und Handelsmarken kosmetischer Produkte entwickelt und produziert die MAXIM Gruppe an vier Standort... Voir plus
CUSTOMER SERVICE PROJECT SPECIALIST.Are you ready to drive Customer Service Transformation Projects and help shape the future of digital banking? We’re looking for a structured, solution-oriented P... Voir plus
Als leistungsfähiger und innovativer Hersteller von Eigen- und Handelsmarken kosmetischer Produkte entwickelt und produziert die MAXIM Gruppe an vier Standorten in Deutschland, Frankreich und Luxem... Voir plus
Company office, client offices.Luxembourg Hamm, client offices.Grant Thornton Luxembourg is currently seeking.A first working experience with Grant Thornton is an effective opportunity to develop y... Voir plus
Basée à Junglinster au Grand-Duché de Luxembourg, SGI Luxembourg se donne pour mission de développer avec ses clients des solutions d’ingénierie innovantes et intégrées.Elle fait partie intégrante ... Voir plus
Luxembourg et la grande région, ainsi que des produits surgelés pour le marché international.L’entreprise familiale est reconnue sur le marché pour la qualité de ses produits et sa volonté de trava... Voir plus
Fortil is an international engineering and technology consulting group that operates as an independent firm and employs over 2,500 people.With 30 offices across 14 countries, Fortil fosters a cultu... Voir plus
Reboot Monkey is a global datacenter services provider headquartered in Haarlem, Netherlands, operating.We deliver colocation, IP transit, smart hands, remote hands, and managed datacenter services... Voir plus
Groupe international d’ingénierie et d'expertise en technologies, Fortil repose sur un modèle indépendant et rassemble plus de 2 500 collaborateurs.Avec 30 agences réparties dans 14 pays, Fortil cu... Voir plus
Luxembourg et la grande région, ainsi que des produits surgelés pour le marché international.L’entreprise familiale est reconnue sur le marché pour la qualité de ses produits et sa volonté de trava... Voir plus
Fortil vous accompagne dans l’accomplissement de vos objectifs professionnels et développe vos compétences au travers de projets complexes, innovants et enrichissants.Présente au Luxembourg, en Fra... Voir plus
Basée à Junglinster au Grand-Duché de Luxembourg, SGI Luxembourg se donne pour mission de développer avec ses clients des solutions d’ingénierie innovantes et intégrées.Elle fait partie intégrante ... Voir plus
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question.Projects span hardware deployment, structured cab... Voir plus
Deliver exceptional customer service.Call, collect and analyze customer feedback.Escalate cases when necessary and follow up to guarantee customer satisfaction.Show empathy and professionalism in e... Voir plus
){kind=logo}
