ICT Governance Officer – CDI

The IT Support department is responsible for the daily operations and applications support.

In order to support our team, we are looking for an ICT Governance Officer on a permanent contract.

Your main tasks will be:

• Assist with the follow-up of audit findings and governance actions, maintain the IT issue register and work closely with the head of IT and relevant IT teams to support timely resolution and effective governance oversight

• Manage the IT controls catalogue, helping to ensure activities are delivered, documented and tracked in line with agreed timelines

• Contribute to the ICT third-party register for ICT vendors owned by IT Division and including maintenance of relevant registers and supporting governance processes

• Supporting vendor governance, maintain accurate visibility on Vendors and SLA reviews, contract renewals and vendor management activities

• Prepare ICT governance reporting, dashboards and Management Indicators that provide visibility on key governance activities

• Coordinate the review cycle of IT policies and standards, helping to maintain an up-to-date governance framework

• Maintain the IT risk register, support risk assessment activities, including Third Party Risk Assessment, track risk mitigation actions, and prepare risk reporting for governance forums

• Assist the Heads of IT Department with defining, tracking and reporting on IT governance KPIs and metrics, including control effectiveness, audit remediation rates, …

• Act as the primary coordinator for external audits and regulatory examinations affecting IT, including document requests, interview scheduling, and response tracking

• Perform regulatory watch of CSSF regulations to identify IT compliance gaps which should require IT process/procedures amendments

Job requirements:

• Studies in Information Technology

• Relevant experience in support functions in banking environment and with regulations like DORA

• Strong analytical skills, Knowledge of ServiceNow and Office Suite will be real assets

• Fluent in English. French is an asset

• Fast learner, ability to work autonomously

• Positive and proactive attitude towards new tasks

• Good organisation skills and stress resilience

• Good team player and communicator

Please be aware that in accordance with the law of July 23, 2016, the selected candidate will be requested to provide a criminal record (section 3).