Gaming Floor Associate

To strengthen our teams and provide our guests with an unforgettable entertainment experience, we are looking for dynamic and motivated team members.

If you enjoy interacting with people, entertainment and customer service, join CASINO 2OOO and immerse yourself in the exciting world of gaming and entertainment.

About us:

For more than 40 years, CASINO 2OOO has been one of the most iconic leisure and entertainment destinations in the Greater Region. Casino, restaurants, hotel, concerts and shows: we create unique experiences for our guests. Our everyday values are hospitality, teamwork, innovation and a strong commitment to service.

Your role:

As a Gaming Floor Associate, you will be a true ambassador for the CASINO 2OOO experience.

Your role will be to welcome, engage and entertain our guests, while ensuring they receive outstanding service in a friendly and festive atmosphere.

Your responsibilities will include:

Hosting gaming tables

• Ensure the smooth running of games in a professional manner.
• Create a welcoming and entertaining atmosphere around the gaming tables.
• Assist and guide players, whether they are beginners or experienced.

Bringing energy to the gaming floors

• Host entertainment activities at the Stadium as well as various promotional games throughout the gaming areas.
• Support marketing activities organised on the gaming floors.
• Make PA announcements to create a lively atmosphere and keep guests informed.

Welcoming and assisting guests on the gaming floors

• Welcome visitors with courtesy and a smile.
• Assist guests with registration and the creation of their player card.
• Provide information and guidance to ensure a smooth and enjoyable guest experience.

Ensuring guest comfort and well-being

• Be attentive to guests’ needs and expectations.
• Contribute to maintaining a safe, pleasant and welcoming environment.

The profile we are looking for:

• A genuine enjoyment of interacting with people and a strong sense of hospitality.
• Comfortable working in a lively environment and able to remain calm in all circumstances.
• Proficiency in several languages (French, German, Luxembourgish and/or English).
• Curious, open-minded and creative, with the ability to engage and capture guests’ attention.
• Accurate and reliable when handling gaming and service-related operations.
• Flexible and versatile.
• Previous experience in entertainment, hospitality, customer service or guest relations is considered an asset; motivation and enthusiasm are essential.
• Availability to work evenings and weekends.

Why join us?

• A permanent part-time contract within an iconic company renowned for the quality of its service and hospitality.
• The opportunity to work alongside dynamic, passionate and close-knit teams who share the same desire to create memorable moments for our guests.
• The opportunity to work in a lively and stimulating environment at the heart of gaming and entertainment.
• The opportunity to develop a wide range of skills in entertainment and guest relations.
• A rewarding career path with opportunities for internal development within CASINO 2OOO.
• A unique working environment in the heart of Mondorf-les-Bains, where teamwork and a passion for service are at the core of everything we do.

Ready to take on the challenge?

Send us your CV, cover letter and, if possible, a few examples of achievements you are particularly proud of: technology projects, innovative developments, the implementation of high-performance architectures or digital transformation initiatives. We look forward to discovering your expertise and your vision of how technology can support CASINO 2OOO!

Send us your application (CV + cover letter). This is your opportunity to join a forward-looking establishment where every team member can showcase their talents and contribute to creating unique and unforgettable experiences for our guests.

To apply, visit our website:
https://casino2000.lu/fr/jobs/

(A criminal record certificate will be required upon employment.)