Personnel - Operational Assistant

LE POSTE : For one of our clients, a European Institution located in Luxembourg Kirchberg, Sofitex Talent is currently looking for an : Personnel - Operational Assistant Provide day-to-day operational assistance to the Learning & Development team to support the achievement of its goals, by processing a range of transactions in the functional area that require the application of standard procedures and solving issues based on the prescribed procedures. Operating Network You will report to the Head of Skills, Learning and Development Unit and work in collaboration with the Unit officers and assistants. You will also closely collaborate with their external vendors, as required. Accountabilities - Support the team of SL&D Officers in setting up and delivering (blended) learning programmes in various environments (in-person and virtual) and using technologies available at the Bank. - Administer the Learning management system (SAP SuccessFactors) to input the data about the learning courses and update the info for tracking and reporting purposes (enrollment, cancelation, waiting list, attendance, documentation, training rooms, etc) - Coordinate the visits of external consultants and trainers (invitation, calendar, access, logistics, training rooms, hotel rooms) - Support the implementation of plans and initiatives in the Unit and participate in the optimisation of processes and working tools - Monitoring the team mailbox and responding promptly to inquiries by providing first-level support or redirecting as appropriate - Take a cooperative approach within the team and act as a back-up to other operational assistants as required PROFIL RECHERCHÉ : Secondary level diploma, completed with a 2-year certification in a relevant field (e.g. business administration, or learning) or secondary level diploma with equally qualified experience in a relevant field. Minimum of 3 years' experience in an operational or business support position in a relevant field. Administrative, operational or business support experience is highly appreciated Highly diligent and proactive, with strong self-organization skills and the ability to work across a broad range of topics and teams Very good verbal and written English language skills. A good command of French would be advantageous. Very good knowledge of standard IT & office tools (particularly Powerpoint, Word, Excel and Outlook). Knowledge of the Bank's IT tools, specifically SAP Success Factors, Peoplesoft Financials and GED (OpenText), w...

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