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Senior Capacity and Performance Management Consultant

Senior Capacity and Performance Management Consultant

ARHS Group Part of AccentureBelvaux, Luxembourg
Il y a plus de 30 jours
Description de poste

We are seeking a Senior Capacity and Performance Management Consultant to join our team in helping with Capacity and Performance Management adaptation to Cloud. The consultant would be responsible for implementing existing capacity & performance monitoring in Asset and Service level to enable the Capacity plan Roll out Phase.

Key Responsibilities :

  • Provide expert-level services in Capacity and Performance management area.
  • Collaborate with clients to understand their business needs and provide tailored solutions.
  • Conduct training sessions and workshops for clients and internal teams, if needed.
  • KPIs development for Capacity & Performance Management in the Cloud.
  • Ensure that Capacity Management and Availability Management KPIs are monitored.
  • Analyze existing capacity / performance-related information and trends.
  • Identify gaps / bottlenecks and propose improvements.
  • Stay updated with the latest industry trends.

Qualifications :

  • Proven experience in capacity and performance management within an IT environment.
  • Strong analytical skills and the ability to interpret complex data.
  • Cloud experience.
  • Experience with performance monitoring tools and capacity planning software.
  • Proficiency in SQL, Python, and ETL processes.
  • Service Management experience.
  • Knowledge of IT-related technologies such as servers and systems, backup and storage, and networks.
  • Strong communication and interpersonal skills.
  • Fluent English is required. Any additional language is considered a plus.
  • Experience with Agile and Azure DevOps is considered a plus.
  • ITIL certification.
  • Experience with BMC Remedy is considered a plus.
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