Account Manager (m / f / n)

Account Manager (m / f / n)

Your tasks

• You ensure a key role as frontline to professional, communal and institutional customers
• You manage the “Serviceline Pro” customer contact channels
• You answer all invoice related questions to customers and coordinate with the Billing team
• You contact customers and interact with D&C team in case of payment issues
• You proactively sell products to clients in the attributed client portfolio
• You manage all general customer movements and changes
• You ensure daily management of the general customer portfolio and maintain existing customer base in a competitive market by excellent customer service
• You perform sale activities such as promoting products and services, proposing appropriate tariffs, presenting offers and preparing reports
• You guarantee data consistency in the respective internal and external CRM and Billing tools to allow adequate reporting

Your profile

What we offer

For external applications, a recent copy of the police record will be requested if you are invited for an interview.

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