IT SUPPORT ENGINEER L2/L3 LUExcis Compliance ltd • Colmar-Berg, L, lu

IT SUPPORT ENGINEER L2 / L3 LU

Excis Compliance ltd • Colmar-Berg, L, lu

19 hours ago

Job type

Quick Apply

Job description

Job Description

WE’RE HIRING AN IT SUPPORT ENGINEER IN LUXEMBOURG!

Work Location : Colmar-Berg, Luxembourg

Start Date : December 15, 2025

Excis is a global IT support leader, driven by innovation and collaboration. We are looking for a skilled and proactive IT Support Engineer to join our team supporting a major client in Luxembourg. This is a fantastic opportunity to take your technical skills to the next level in a rewarding, hands-on role.

Client in 190+ countries
6000+ Engineers
200+ Enterprise Clients

We foster an open, friendly, and supportive growth-oriented culture. From solving diverse IT challenges to celebrating wins together, we put our people first and invest in your professional development.

Key Responsibilities :

In this role, you will be a key player in maintaining and optimizing our client's IT environment, handling a variety of interesting technical challenges.

Provide Expert Support : Act as a key point for Level 2 / 3 support, investigating and resolving complex hardware and software issues.

Manage Systems & Deployments : Utilize advanced tools like Microsoft SCCM for software distribution, patch management, and system configurations.

Maintain IT Infrastructure : Configure, install, and support a wide range of technology, including computers, servers, and peripherals.

Implement Security & Backup Solutions : Work with enterprise-grade anti-virus and backup technologies to ensure system integrity.

Document & Improve : Create and update technical documentation and inventory records to help improve team knowledge.

Collaborate & Guide : Work effectively within the team, sharing knowledge and providing guidance on complex procedures.

Requirements

Must-Have Qualifications :

A 4-year Bachelor's degree in a relevant field.

2+ years of hands-on experience in a technical support or system administration role.

Valid visa to work in Luxembourg.

Fluency in English and French.

Technical Skills You'll Use :

Strong experience with Microsoft Windows operating systems and Office Suites.

Hands-on experience with Microsoft SCCM for software deployment and management.

Familiarity with backup tools (e.g., VEEAM, NetBackup) and anti-virus solutions (e.g., McAfee ePO).

A solid understanding of core networking concepts (TCP / IP, DNS, routing).

Benefits

This role is a gateway to growing your career with a global leader.

Skill Development : Master in-demand enterprise technologies like SCCM in a real-world setting.

Career Pathway : A clear route for technical advancement within Excis for high performers.

Stable Employment : A full-time, direct contract with an industry-leading company.

Supportive Team : Join a collaborative and friendly team that values each member's contribution.

Ready to leverage your technical skills to make a real impact? Apply now!

Requirements

Proficient in SCCM administration, Windows OS, networking (TCP / IP, DNS), software deployment, backup solutions (VEEAM / NetBackup), and endpoint security, with fluent English / French and Luxembourg work authorization.

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It Support Engineer • Colmar-Berg, L, lu

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