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ServiceNow Developer - ITSM Solutions
Advisory KeyBeggen, Beggen, LU24 days ago
Job descriptionStrong experience in ServiceNow development and administration Expertise in ITSM processes and ITIL framework Proficiency in JavaScript, HTML, CSS, and ServiceNow scripting Experience with ServiceNow modules : ITSM, Service Catalog, Workflow Knowledge of REST / SOAP APIs and system integrations Understanding of IT Operations and Service Desk environments Experience with database management and SQL queries ServiceNow certifications (CSA, CAD) preferred Strong problem-solving and analytical skills Fluency in French and English required
Your day to day
- Develop and customize ServiceNow applications within ITSM framework
- Design and implement service catalog solutions and workflows
- Configure ServiceNow modules including Incident, Problem, Change, and Request Management
- Collaborate with IT Operations teams to optimize service delivery processes
- Create custom applications and integrations within the ServiceNow platform
- Develop automation scripts and business rules to streamline IT operations
- Support Service Desk operations and enhance user experience
- Participate in ITIL process improvements and governance initiatives
- Troubleshoot and resolve technical issues within ServiceNow environment
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Servicenow Developer • Beggen, Beggen, LU
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