Unix Service Manager

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced Unix Service Manager to support the business service owner in various phases including the planning, design and decision-making, implementation, and oversight phases of diverse projects related to the operation and daily activities of the Data Centers & Private Cloud Unit. The consultant is expected to take proactive steps to maintain the existing systems and to continuously monitor and tune them for optimal performance and availability, with a good degree of autonomy.

Responsibilities :

• Provide expert technical assistance on Linux Hosting Services and related products or services (such as AI, networking and Kubernetes) as required : technical guidance, troubleshooting, performance optimization, governance, monitoring;
• Manage diverse projects related to the day-to-day operations;
• Participate in the formulation, planning and definition of project requirements, liaise with stakeholders and internal customers, participate in requirements gathering and communicate results;
• Develop a deep understanding of internal business processes, oversee their continuous improvement and manage service reliability;
• Ensure quality of the external managed service project documentation, meeting minutes and other relevant documents and deliverables;
• Participate in and coordinate project meetings and related activities;
• Supervise services delivered within the external managed service portfolio;
• Ensure that the services delivered by contractors are compliant with the organization and 3rd parties process / guidelines;
• Evaluate and implement security standards;
• Defining the strategy and future direction of the Linux Hosting Service as IT supporting service to other IT services and final Information Systems, including identifying opportunities for innovation and improvement, and developing business cases for new initiatives and investments.

Requirements

Benefits

This role is an on - site opportunity in Luxembourg.

CV submitted in English.

Your race, gender identity and expression, age ethnicity or disability make no difference in Quento we want to attract, develop, promote, and retain the best people based only on their ability and behavior.

Disclaimer : Quento collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the  Recruitment Notice , before the submission of your application.