We are looking for a Subject Matter Expert to join a strategic European Union project in collaboration with Seidor’s internal team. The selected professional will support corporate IT operations, manage service quality and SLA performance, and provide hands-on support to end users in a highly professional and international environment.
Tasks
- Provide support to the corporate IT team across different business areas and learning scopes.
- Collaborate in tracking Azure budget consumption and contribute with cost-reduction initiatives.
- Monitor ticket quality and ensure SLA compliance from both cloud and on-premise service providers.
- Deliver end-user support, including on-site floorwalking, VIP support, and general assistance for assigned areas.
- Provide ad-hoc support for videoconferencing systems and events.
- Assist the Facilities Management (FM) area in IT-related initiatives : functional analysis, requirements gathering, testing, rollout support, and follow-up activities.
Requirements
Minimum 3 years of experience in a corporate IT environment with Microsoft Cloud.Hands-on experience supporting VIP users and daily operational activities.Strong experience with videoconferencing systems, including video walls and large meeting rooms (up to 20 VIP participants).Excellent knowledge of Microsoft Office and SharePoint; Azure experience is a plus.University degree in Computer Science or related field (or equivalent experience).Excellent communication and presentation abilities.Strong organisational skills and attention to detail.Fluency in English, both spoken and written.Benefits
Integration in a strategic EU-level project.On-site position 4 days a week. 1 day on remote.Dynamic, international, and highly professional working environment.Competitive remuneration and employee benefits package.Apply now!
Somos Seidor Gesein, una consultora de RRHH especializada en la selección de perfiles tecnológicos IT.
¿No nos conoces? Te animo a visitar nuestra página web y a seguirnos en LinkedIn para estar informado de todas nuestras novedades.