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Account Manager (m / f / n)

Account Manager (m / f / n)

EnovosEschsurAlzette, EschsurAlzette, LU
Il y a 13 jours
Description de poste

Department : Sales| Location : Esch-sur-Alzette| Contract : Permanent | Job Requisition N° 19780

Your tasks

  • You ensure a key role as frontline to professional, communal and institutional customers
  • You manage the “Serviceline Pro” customer contact channels
  • You answer all invoice related questions to customers and coordinate with the Billing team
  • You contact customers and interact with D&C team in case of payment issues
  • You proactively sell products to clients in the attributed client portfolio
  • You manage all general customer movements and changes
  • You ensure daily management of the general customer portfolio and maintain existing customer base in a competitive market by excellent customer service
  • You perform sale activities such as promoting products and services, proposing appropriate tariffs, presenting offers and preparing reports
  • You guarantee data consistency in the respective internal and external CRM and Billing tools to allow adequate reporting

Your profile

  • You hold a general secondary school diploma
  • You are customer focused and have good negotiation skills
  • You have a first experience in a similar position
  • An experience in the energy sector will be considered as a strong asset
  • You are result-oriented, and you have an analytical mindset
  • Team player with excellent interpersonal skills and a high degree of self-motivation and flexibility
  • Good verbal and written communication skills in English, German, French and Luxembourgish
  • What we offer

  • The opportunity to join a Group that actively shapes the energy transition in Luxembourg and the Greater Region
  • A multicultural and international working environment that encourages diversity and inclusion
  • A competitive salary with many additional benefits (e.g. pension plan, additional health insurance, meal vouchers, free parking, company restaurant, etc.)
  • Continuous learning and development career path adapted to the needs of each employee
  • Hybrid working mode with the possibility to work from home and 34 days off per year
  • For external applications, a recent copy of the police record will be requested if you are invited for an interview.

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    Account Manager • EschsurAlzette, EschsurAlzette, LU

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