(Senior) Associate Relationship Manager - German Market (M / F)

Founded in 1856, Banque Internationale à Luxembourg is the oldest multi-business bank in the Grand Duchy. From its foundation, the BIL has always played an active role in the development of the Luxembourg economy. It currently operates in retail, private and corporate banking, as well as on major capital markets. Employing more than 2 000 people, BIL is present in the financial hotspots that are Luxembourg, Switzerland, and China.

As a major player in Luxembourg's finance industry and as a signatory of the UN Principles of Responsible Banking, BIL is committed to handing over a responsible and sustainable bank to future generations.

Your next challenge :

• Client Engagement : Build and maintain strong relationship with clients, demonstrating empathy and open mindedness to understand their unique needs. Actively engage with clients to provide updates on products, services, and market developments.
• Support Client Needs : Identify and address client needs and concerns promptly, demonstrating empathy and a commitment providing solutions that enhance client satisfaction.
• Support Relationship Managers : Assist Relationship Managers in preparing clients presentations and reports. Collaborate with other departments to ensure a seamless client experience
• Follow up and Reliability : Ensure timely follow-up on client inquiries and requests, demonstrating reliability and commitment to service excellence.

Track client feedback and facilitate resolutions to enhance client satisfaction.

Your skills :

BIL offers a broad range of challenging projects and a huge choice of career paths .We will assist you in finding the one that best meets your skills and expectations. Your personal development is our priority and we greatly encourage you to dive into different business areas for the broadest possible experience.

BIL is firmly of the opinion that diversity & inclusion contribute towards increasing the collective performance of the Bank. We are committed to creating a culture of inclusion that encourages individual development with equal opportunities for all.

NB : The selected candidate will be asked to provide an extract from the criminal record (no.3) as evidence of integrity and justified with regard to the specific needs of the position to be filled. Other documents will be collected, to the extent legally permitted, to perform background checks.