Mandate Services Officer (M / F)

Job Opportunity : Mandate Services Officer On behalf of our client, a leading financial institution dedicated to empowering Small and Medium-sized Enterprises (SMEs), we are seeking a skilled and proactive Mandate Services Officer to join their dynamic team. Our client facilitates SME access to finance through a diverse network of financial intermediaries. You will be joining a crucial department that serves as the operational backbone for these activities, managing the Middle and Back Office functions that ensure the smooth execution of complex financial mandates. This role is situated within a specialized division focused on the governance, operational reporting, and lifecycle management of these mandates. You will play a key part in a collaborative environment, interacting daily with both internal teams and external partners. Your Key Responsibilities As a Mandate Services Officer, you will be entrusted with a wide range of operational tasks, blending mandate management with detailed reporting. Your duties will include : Mandate Lifecycle & Governance : Mandate Termination : Oversee all operational aspects of mandate terminations, including data management, dashboard maintenance, and contributing to the development of a termination glossary. Analysis & Standardization : Conduct cost / benefit analyses for mandate terminations and support the standardization of templates to improve efficiency. Governance Support : Manage governance activities for investment boards and steering committees, including reporting and meticulous archiving. Audits & Monitoring : Provide essential support during various audit, monitoring, and evaluation exercises across different mandates. Operational Reporting & Data Integrity : Report Generation : Produce and deliver accurate, timely operational reports for key business lines, such as Private Equity and Guarantees, ensuring adherence to the highest standards. Stakeholder Collaboration : Liaise effectively with mandate relationship managers, finance, and risk departments to ensure reporting aligns with internal procedures and mandate-specific requirements. Data Management : Maintain and update corresponding datasets in dedicated IT systems to ensure data accuracy and reliability. Process Improvement & Transversal Initiatives : Digitalization & Automation : Actively contribute to digitalization projects, helping to streamline internal workflows and enhance system functionalities. Proactively identify opportunities for automation to reduce manual tasks. Team Collaboration : Provide ad-hoc support to colleagues across the team on various termination, governance, and reporting activities as needed. What You'll Bring to the Table (Qualifications) A university degree in a relevant field such as Economics, Finance, Law, Business Administration, Mathematics, or Computer Science. A minimum of 3 years of relevant professional experience in a similar capacity. This could include roles in a middle office, audit, fund administration, accounting, finance, or banking with a strong focus on operations monitoring or client reporting. A solid understanding of financial products like guarantees, securitization, structured finance, or private equity investments is a significant asset. Proficiency with standard IT office tools is essential. Excellent command of English, both written and spoken. Knowledge of another business language would be an asset. Highly Desirable Skills : Proven experience with reporting and business intelligence tools (e.g., Tableau, Power BI, Business Objects). Strong data visualization skills and the ability to design clear, compelling reports. Your Personal Attributes Analytical & Detail-Oriented : You possess strong analytical skills with the ability to interpret complex datasets, derive meaningful insights, and maintain impeccable attention to detail. Client-Focused & Quality-Driven : You are committed to delivering high-quality results and can thrive in a client-centric environment, responding effectively even under pressure. Proactive Problem-Solver : You take initiative, propose innovative solutions, and think critically to identify areas for improvement. Collaborative & Communicative : You are a true team player with excellent interpersonal and communication skills, capable of working effectively with cross-functional teams and external partners. Organized & Resilient : You have the ability to manage multiple priorities, work ...

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