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Senior Client Services Specialist (Dutch / French)

FCDLuxembourg, Luxembourg

30+ days ago

Job description

Location : Luxembourg Hybrid

Type : Full-time | Permanent

Are you an experienced professional in the financial or life insurance sector, passionate about client relations and operational excellence? A leading institution in the industry is seeking a Senior Client Services Specialist to support its Partner & Client Services department and manage relationships with Belgian and Dutch partners.

Your Key Responsibilities :

Serve as the first point of contact for institutional clients and partners (brokers, asset managers, custodian banks) from Belgium and the Netherlands
Provide day-to-day operational and administrative support, ensuring a seamless onboarding process for new partners
Collaborate closely with Legal, Compliance, Wealth Planning, Sales, and Asset Controlling teams to resolve inquiries and support cross-functional workflows
Coordinate client requests and ensure regulatory compliance, particularly related to AML procedures
Participate in internal projects and contribute to the evolution of client servicing standards

Your Profile :

Minimum 5 years of experience in a similar client services or partner management role within the financial services or life insurance (LPS) industry

Fluent in Dutch and French (written and spoken) this is mandatory

Professional level of English is a strong advantage

Strong client orientation, excellent communication skills, and a proactive approach

Rigorous and structured work style with solid organizational abilities

Comfortable working independently and as part of a collaborative team

Proficient in Microsoft Office Suite

️ Important Notes :

This is a non-management role with no direct reports

The position is not eligible for visa sponsorship applicants must be authorized to work in Luxembourg or the EU

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Specialist • Luxembourg, Luxembourg